Location: Plot No. 37 Ali Hassan Mwinyi Rd, Dar es Salaam, Tanzania
Posted: 29 Jul 2020 | Closes: 4 Sep 2020 | Job Type: Permanent & Full-time | Business Unit: South Africa – Secure Solutions | Region / Division: Africa | Reference: G4S/TP/4279744/195251
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:
The main purpose of the job is achieve the revenue and gross margin budgets for MSS and associated services through contract compliance and delivery of effective operations, cost control, service planning and adherence to G4S standard operating procedures. Services to include oversight and support for the day to day operations of:

I. Manned Security
II. Investigations
III. Consultancy
IV. K9
V. Armed Services & Close Protection
VI. Secure Mobility
VII. Emergency Response

 Key Accountabilities:

1. Command, Control & Communications in respect of the services listed above as provided by G4S
2. Compliant and efficient delivery of services through heads of departments and sub-contractors
3. Ensure the security and efficiency of the MSS Control Room,
4. Direct management of Emergency Response
5. Develop and maintain customer relationships, retaining and growing existing contracts
6. Plan and mobilize new contract start ups
7. Prepare business cases / plans for added value services
8. Loss Prevention
9. Ensure compliance with SOPs and G4S Group Minimum Standards
10. Implementing & maintaining appropriate systems, processes and procedures that ensure effective and
efficient delivery of services to the customers.
11. Managing operational and contingent risks. Implementing appropriate Security Systems in Control Room
and ensuring proper working processes.
12. Monitoring and controlling service delivery costs to optimize profitability.
13. Ensuring that services rendered are billed accurately and promptly and managing effective cash flow.
14. Analyzing, maintaining and providing accurate financial information.
15. Managing, motivating and developing management staff assigned to the division.
16. Market the services through official and social networking
17. Contribute to the overall success of G4S Tanzania as a member of the SMT

Eligibility

• This position is reserved for Tanzanian Nationals either resident in Dar es Salaam or willing to relocate
• Fluency in English and Swahili (spoken, written)
• Police clearance
• Car ownership

The Ideal Candidate:
Experience & Skills:
Essential

• Experience managing operations for an international MSS company operating nationally
• Strong leadership skills experienced in managing an operations team
• Able to negotiate and interact at a senior level. Excellent interpersonal and communication skills.
• Ability to develop and execute plans effectively
• Excellent analytical and numerical abilities.
• Assertive and resilient team player with the ability to work effectively in a high pressure environment and meet strict deadlines.
• The ability to maintain regular contacts with customers to ensure customer expectations are met.
• Ability to drive and possession of a valid driving license

Desirable

• Existing network with the business community and local authorities
• A pipeline to convert
• Weapons handling experience
• K9 Operations experience
• Emergency services operations experience
• Experience security technical equipment

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees.

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.

G4S is an organisation which is defined by its values, which are:

We act with Integrity and Respect – Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
We are passionate about Safety, Security and Service Excellence – We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.

We achieve this through Innovation and Teamwork – We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.
For more information on G4S, please visit: www.g4s.com

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Senior Manager; Security Operations

Dar es Salaam, Tanzania

Job Purpose

To plan, organize, and effectively lead Cybersecurity Operations to detect and respond to any internal and external cybersecurity threats.

Main Responsibilities

• Review and implement security monitoring and incidents response strategy and roadmap for the bank.
• Drive cybersecurity monitoring and incident response initiatives within the bank to improve security monitoring capabilities.
• Establish real-time proactive monitoring and detection of security incidents and provide relevant notifications.
• Implement automated response to cybersecurity incidents by integrating and building various security tools.
• Overseeing the investigation of reported security breaches including fraud cases in collaboration with the bank’s fraud management unit.
• Develop and provide actionable dashboards that show clear visibility of security attacks to the bank.
• Provide “ownership” of security incidents and problems to the final resolution for all the servers, workstations, Virtual environments, Databases, Middleware, and Applications.
• Implement security governance by defining, developing, implementing, and maintaining required security policies, procedures, standards, and guidelines.
• Conduct research, evaluate, and make recommendations on security monitoring and incident response tools, services, protocols, standards, and associated best practices.
• Provide both management and technical security monitoring statistics and reports to aid in management decisions.
• Prepare and maintain security monitoring documentations including architectures, designs and governance documents.
• Communicate critical cybersecurity incidents to technology and business leaders.
• Oversee internal and external security assessment activities including vulnerability assessments and penetration tests.
• Championing cybersecurity awareness program to educate staff on cybersecurity threats and prevention measures.
• Responsible for team & vendor management for the Security Operations Center

Attributes

• Excellent knowledge of security monitoring technology landscape.
• In-depth knowledge of security of various operating system flavors such as Windows, Linux, and Unix.
• Knowledge of security of applications, databases, and middleware technologies.
• Knowledge of common information Security Management Frameworks/Standards such as ISO/IEC 27001, NIST CSF, and PCI.
• In-depth knowledge of security incidents response process.
• Demonstrated leadership and personnel management skills.
• Good interpersonal, written, and oral communication skills in English and Swahili.
• Demonstrable honesty, integrity, and credibility; ability to engender the trust and confidence of internal constituency and external partners.
• Ability to communicate complex security concepts in an easy to understand business language.

Qualifications and Experience

• At least a Bachelor’s degree in Computer Science, Engineering, or related academic field.
• Preferred professional certifications such as CEH, CISM, CISA, CISSP or any other relevant security certifications.
• At least 5 years of relevant work experience in Cybersecurity.
• Solid hands-on experience in enterprise security tools including security monitoring technologies such as SIEM and SOAR tools.
• Experience in detecting and triaging security events

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

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