TIB Corporate Bank Limited (TIB CBL) is a Commercial Bank and is licensed by Bank of Tanzania to carry on banking business across a network of branches, agencies and departments. The bank offer complementary and supporting banking services such as short term and working capital loans, trade loans as well as other banking products and services. TIB CBL is looking for committed, self-driven, dynamic and competent qualified candidates to fill the vacancies:
Accountable for the growth of defined portfolio, integrating and coordinating banks products for sales to clients
o Drive the achievement of contacted targets
Achieve agreed sales target for clients (existing and new to bank), new accounts, assets, liabilities and non-funded income
Proactively contact existing and clients to discuss their financial needs.
Sell appropriate products to new and existing clients ensuring that all requirements in terms of policies and procedures are adhered to
Interview clients and assist them to complete required documentation. Complete motivation for credit analysis
Follow-up the process to ensure that facilities are correctly loaded within required TAT, revenue and fees collected
Promptly action on credit reports or notifications by contacting clients to clear excess/arrears. Ensure that arrangements with clients are within the credit guidelines and credit is informed of any special arrangements
Proactively sell alternative delivery channels (IB platform, insurance, mobile banking etc) to all clients
Analyze achievement against target agreed on a monthly basis, come up with strategic actions to close the gap
Take accountability for the relationship with clients across hierarchical levels which incorporate integrating and coordinating all contacts between the bank and clients
Manage own calling program including identifying names to visit in particular month setting up meetings , follow up on agreed action with clients for closure
On monthly basis, compile report on the calling program, personal sales progress against target and present to line manager
Carry out any other duty that may be assigned by supervisor/line manager and or management
o Customer Service and Relationship Building
Monitor operational delivery of clients requirements
Log complains and action on queries, track the solution and respond to clients within reasonable time
Provide quality and professional service and support to clients all time
Escalate any complain/queries that exceed the agreed SLA immediately
Serve clients with professionalism ethics
Maintain neat and tidy environment all the time
Communication to clients should be done professionally o Controls, Compliance and Risk Management (adherence to banks policies and procedure)
Ensure process, control requirements and risk management framework are adhered to
Log all risk and loss events as a result of error or fraud immediately
Review the portfolio from compliance perspective to ensure that all documentation required for KYC, AML and SANCTION are available
Execute Audit queries on time
Ensure conformance to authority mandates at all time
Adhere to procedures for protecting own User ID and passwords
Ensure adherence to all banks process, policies and procedure manuals
Ensure adherence to banks risk and control policies
Build awareness and keep yourself updated with regard to KYC, COMPLIANCE and
AML regulations o Learning and Growth (People Management and Career Development)
Actively participate in product knowledge sessions with the team
Demonstrate learning attitude
Attend training needs identified in BSC
Have self-career plan in place
Qualifications, Knowledge and Experience
A degree in Business Administration, Economics, Commerce, Banking or related discipline.
At least five (5) years working experience in a similar position in banking/financial institution.
Strong written and oral communication skills.
Strong written and oral communication skills with ability to write documentation in a concise and focused style.
Excellent and well developed interpersonal and organizational skills.
Must be a team player, very self-motivated and able to manage and prioritize workload with minimum supervision.
TIB Corporate Bank Limited is an equal opportunity employer. The bank offers competitive remuneration package, career development opportunities and conducive working environment. Please ensure that you mention mabumbe.com as the source of this job advertisement.
MODE OF APPLICATION
Qualifying candidates should apply in writing to or lodge their applications at the email address below, enclosing:
An application letter showing how they meet the post’s requirements.
Comprehensive curriculum Vitae.
Copies of relevant certificates and awards.
Contact address including telephone number(s) and/or email address(s) if available.
Names and full addresses of three referees.
Closing Date is Thursday, 7th March 2019
THE MANAGING DIRECTOR,
TIB Corporate Bank Limited,
Samora Tower – 7th Floor,
Samora Avenue/Bridge Street,
P.O. Box 9102, Dar es Salaam.
Tel: +255 222 162440
Or apply by Email: firstname.lastname@example.org
Only Shortlisted applicants will be contacted.
TIB Corporate Bank Limited is an equal Opportunity Employer