World Bank Group

Dar es Salaam, Dar es Salaam, Tanzania

Job #: req8655 Organization: IFC Sector: Private Sector Development Grade: EC2 Term Duration: 1 year 0 months Recruitment Type: Local Recruitment Location: Dar Es Salaam,Tanzania Required Language(s): English, Swahili Preferred Language(s): Closing Date: 10/8/2020 (MM/DD/YYYY) at 11:59pm UTC

Description

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2020, we invested $22 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit www.ifc.org.

THE ROLE OF THE WBG IN FINANCE, COMPETITIVENESS & INNOVATION

Creating Markets Advisory for Africa (CMA) is a Global Practice of the International Finance Corporation that combines expertise in the financial sector with expertise in private sector development to foster private sector led growth and help create markets in client countries. Through this work, IFC strengthens the WBG’s evolving advisory approach to development finance: to maximize finance for development and to leverage private sector investments for sustainable and inclusive growth.

With the largest economy and population in the East Africa Community (EAC), Tanzania has attained a lower middle-income country status but struggling to improve economic productivity that would create enough jobs for its fast-growing youth population. Transformation to a more modern industrialized economy that would accelerate job growth and higher incomes requires the strengthening of investment climate and conducive government policies for increasing private investment and entrepreneurship. Support to financially inclusive, gender-empowered private sector growth agenda is enshrined in the Systematic Country Diagnosis (SCD) and Country Partnership Framework (CPF), and at the heart of IFC dialogue with the authorities. The timing of this assignment is critical to support the client’s commitment to structural reforms necessary to unlock economic growth, by strengthening the Bank’s engagement and expert resources around financial and private sector development and competitiveness issues.

The Investment Climate Advisory Services (ICAS) technical assistance program in Tanzania, implemented by IFC, aims to support the Government of Tanzania (GoT) to promote sustainable and inclusive economic growth through better economic foundations, increased trade and investment and business growth support. The five-year program, which is formally titled, the Tanzanian Business Enabling Environment Support (BEES) Program (the “Program”) has a budget of $6.7 million USD which has been secured through a trust fund supported by the Government of Canada, Department of Foreign Affairs, Trade & Development (DFATD).

Job Duties And Responsibilities

The candidate will be expected lead BEEs program management and specifically:

Lead the implementation of ICAS II program in agribusiness, light manufacturing and tourism components in collaboration with global experts and IFC/FCI country team. The role will involve managing experts and consultants that support implementation of various components of the extensive program.

Knowledge Management, and Teamwork: promote synergies across product teams, managing consultants, providing support through trouble shooting, anticipating problems and solving them.

Manage overall relations with government through relevant Ministries, departments and agencies responsible for private sector development. The responsibilities will involve regular updates to Ministers, PSs, Directors and Heads of key agencies on the progress of program implementation

Lead in preparation of briefing material on program implementation, sector and project issues and follows up on portfolio issues. Produce technical notes, briefings, presentations, etc.

Coordinate and Participate as a member of IFC missions (preparation, appraisal, supervision), conduct independent discussions with client representatives on selected problems and issues identified by task managers, and participate in managing client relations

Contribute to the policy dialogue on issues relating to investment, trade, private sector and real sector development, while actively participating and contributing to multi-sectoral teams involved in policy-based discussions

Business Development: cultivate strategic relationships with country clients and the CMU

Contribute to or lead specific operational activities at all stages of the project cycle including quarterly/semi-annual reports, participation in the design and development of specific project components, and supporting monitoring and evaluation

Work closely with the IFC leadership/ Creating Markets Africa /FCI country team/ Program Leaders/Country Economists and Country Management Unit (CMU) to ensure the integration of relevant private sector issues in country strategies, SCDs/CPFs and work programs and country policy dialogue and engagement.

Under the guidance of the lead specialist, perform quality research and analytical tasks on a wide range of operational, country and sector issues, providing expert interpretation of information/data, identifying key pertinent issues and recommending targeted actions/solutions

Selection Criteria

The Following Qualifications Will Be Considered

This job requires a Private Sector Development (PSD) professional with good technical and operational skills, good understanding of the Tanzanian policy environment and excellent project management skills. She/He will have demonstrated an ability to work in teams effectively and deliver results on the ground.

Masters level or equivalent qualification with minimum 8 years of relevant professional experience in the areas of finance, business, management, economics or related discipline.

The ideal candidate should have solid knowledge and experience in the one or more topic areas: trade policy and facilitation, business environment and investment climate, investment policy and promotion, regulatory governance, competitive industries and sectors, SME innovation, entrepreneurship, competition policy and issues. Working experience in Tanzania, and the broader Africa region as well as Tanzanian citizenship would be a n added advantage.

Experience working in private sector or on private sector related policy development

Proven capacity to engage in and influence policy discussions at the country level on trade, investment and competitiveness issues.

Possess strong internal and external client engagement skills and ability to collaborate and work across boundaries.

Outstanding judgment on operational, country, and practice issues. Strong results focus, with a track record of leading teams to deliver high impact projects and activities. Knowledge and practical experience of Africa region/East African countries would be an advantage.

Should be a mature professional with a demonstrated ability to mentor and incentivize teams, inspire confidence in senior country officials, and work in a culturally diverse environment.

Fluent in English and Swahili.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.

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Senior Monitoring, Evaluation, and Learning Manager – C3HP HIV/TB Project

Tracking Code 10233

Job Description

Location: Arusha, Tanzania

Division: Global Health Programs

PATH is a global organization that works to accelerate health equity by bringing together public institutions, businesses, social enterprises, and investors to solve the world’s most pressing health challenges. With expertise in science, health, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales solutions—including vaccines, drugs, devices, diagnostics, and innovative approaches to strengthening health systems worldwide.

PATH seeks an experienced Senior Monitoring, Evaluation, and Learning Manager to support an anticipated five year USAID-funded contract working on comprehensive client centered care for HIV and TB in Tanzania’s northern regions. The successful candidate will support the project’s technical team to accelerate HIV epidemic control and eradicate TB in Tanzania through rigorous technical monitoring, performance management, accurate and timely reporting, and rapid course-correcting mechanisms, across PATH’s innovative approaches, activities, and tools for differentiated, client-centered, and efficacious HIV and TB systems and services.

Key responsibilities and required skills and experience are detailed below.

Responsibilities:

• Oversee all monitoring, evaluation, research, learning, and quality assurance/continuous quality improvement activities/components of the project.
• Lead the development and implementation of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) and corresponding M&E systems, to include appropriate indicators, baseline data, results, and a plan to monitor and evaluate performance, produce timely, accurate, and complete reporting.
• Remain apprised of up-to-date PEPFAR MER requirements, guidance, and best practices; convey these to the project M&E team; and lead the project team to meet the requirements and follow guidance and best practices.
• Remain accountable for timely, high-quality data submissions to PEPFAR and USAID, including leading the M&E team to meet monthly, quarterly, and/or other reporting frequencies/deadlines.
• Lead implementation of appropriate, high-quality data analysis, visualization, and reporting methodologies to assess project performance, identify and address gaps/weaknesses; and identify best practices to maximize project efficiencies.
• Make available and promote the use of information to guide performance management through well analyzed, rapid, and timely feedback.
• Build community-led monitoring systems to ensure project sustainability and accountability.
• Develop and maintain systems to collect and analyze information on inputs, outputs, outcomes and impact of the project, in alignment with award requirements and USAID data requests.
• Ensure effective bi-directional communication and learning between the project and service delivery implementing partners. This will include leading research agendas, coordination, collaboration, and integration through development of knowledge management systems, work process and fostering a culture of collaboration.Use M&E as a tool for integrating cross-cutting areas, such as social behavior change and gender, into project activities.
• Manage and mentor project M&E team to collaborate with project staff to ensure successful implementation of M&E strategies and performance monitoring plans.
• Ensure quality, consistency and adherence to standards and best practices for M&E across the project, including data quality and use.
• Work collaboratively with key headquarters and country program staff to plan M&E activities, budgets, timelines, and level of effort requests.
• Contribute data and analysis to quarterly and annual reporting for USAID, including providing written documentation of M&E activities and indicator results.
• Contribute to work plans, financial reports, and other reports and papers summarizing project results and evidence.

Required skills and experience:

• Master’s degree in public health, epidemiology, biostatistics research methods, or any behavioral science with relevance to HIV, TB, and/or family planning research, monitoring, and evaluation or Bachelor’s degree in a relevant field with a minimum of 15 years’ experience in the areas described above.
• A minimum of ten (10) years of experience monitoring and evaluating large, multi-year projects.
• Proven skills in supporting international donor assistance projects; knowledge of and experience working with the U.S. government, including USAID and PEPFAR mechanisms.
• Excellent understanding of PEPFAR Monitoring, Evaluation and Reporting indicators and reporting system (DATIM).
• Prior experience setting up and/or implementing routine data collection systems for health service delivery.
• Excellent knowledge of M&E principles and practices; strong knowledge of M&E methodology, data analysis and synthesis, performance evaluation and correction, and report writing.
• Experience with research, monitoring, and evaluation of health programs demonstrating progressively increasing level of responsibility.
• Proven experience developing and tracking performance indicators to measure success in health, especially related to HIV and TB.
• Qualitative and quantitative analytic skills coupled with proven ability in using visuals like graphs, charts, maps, and GIS.
• Proficiency with data management tools and software, such as DHIS2, Power BI, Tableau, and/or others. Proficiency using Excel to manage datasets, create Pivot Tables, calculate basic summary statistics, and develop charts and other visualizations is required.
• Demonstrated experience in successfully guiding and monitoring the use of data, analysis, evaluation, and research findings to program actions with some experience in HIV and/or TB programs.
• Demonstrated ability to guide quality assurance/continuous quality improvement in development.
• Excellent ability to articulate oral and written technical information clearly and effectively to both technical and non-technical audiences.
• Excellent professional written and oral communication skills in Swahili and English.
• Must have legal authorization to work in Tanzania.

Note: this position is contingent upon donor funding. All offers are conditional upon donor approval.

PATH is dedicated to building an inclusive workforce where diversity is valued.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Location Dar es Salaam, Tanzania, United Republic of

Company Location Tanzania, Dar es Salaam

Position Type Full-Time/Regular

TO APPLY CLICK HERE

Location: Dar es Salaam / or Arusha, Tanzania

Division: Global Health Programs

PATH is a global organization that works to accelerate health equity by bringing together public institutions, businesses, social enterprises, and investors to solve the world’s most pressing health challenges. With expertise in science, health, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales solutions—including vaccines, drugs, devices, diagnostics, and innovative approaches to strengthening health systems worldwide.

PATH seeks a Deputy Chief of Party (Finance and Administration) to lead the administrative and financial management of an anticipated five years USAID-funded contract working on comprehensive client centered care for HIV and TB in Tanzania’s northern regions. The successful candidate will support the project’s technical team to accelerate HIV epidemic control and eradicate TB in Tanzania by leveraging disruptive approaches and driving equitable access to differentiated, client-centered, efficacious HIV and TB tools, systems, and services.

Key responsibilities and required skills and experience are detailed below.

Responsibilities:

• Establish financial protocols and practices for the project that comply with USAID and PEPFAR requirements, PATH’s policies and good financial practices.
• Ensure compliance with all USAID and PATH policies, practices, and regulations; advise project staff on donor requirements; and provide training on financial management, recordkeeping, operational systems, and policies as needed.
• Develop and monitor budgets for the project.
• Analyze project expenses, including partner financial reports, on a monthly and quarterly basis.
• Assess cost-effectiveness of methodologies proposed by the project leadership team.
• Prepare monthly invoices and quarterly financial reports, including projections and forecasting.
• Coordinate input for the annual work plan and budgeting process with the project team and partners.
• Oversee procurement of in-country commodities and other project equipment as needed, in collaboration with PATH’s Procurement Office.
• Coordinate communication with PATH’s global HIV/TB team on financial and operational issues, successes, and concerns.
• Ensure preparation and submission of complete and accurate financial reports and cash requests to PATH and USAID.
• Maintain effective linkages between technical components, grants and finance and administrative functions within the project.
• Coordinate with partner organizations to ensure consistent, effective, and efficient project finance.
• Provide information, advice and technical assistance to partners and sub awardees on project related compliance issues such as financial reporting requirements, audit reports, procurement, and award monitoring.
• Manage disbursements to sub awardees and partners and monitor financial performance and progress toward objectives.
• Work with the project team and PATH’s Office of Grants and Contract (OGC) to identify and track cost share as needed, including securing necessary approval.

Required skills and experience:

• Advanced degree in business administration, accounting, economics or other relevant field.
• At least eight (8) years of work experience.
• At least five (5) years of experience working on donor-funded health and/or development programs in Tanzania, with substantial expertise in USAID contracts and financial management. PEPFAR program financial management work experience a plus.
• Extensive experience managing all on-the-ground financial activities, including subcontracting, consultant, and sub-agreement procedures, including equipment procurement, budget development, accounting, and grants management.
• Extensive experience training and mentoring less experienced staff.
• Demonstrated experience in managing and supervising a team. Ability to multi-task and to delegate, as appropriate.
• Financial and administrative skills, including mastery of relevant software, such as Excel and enterprise accounting systems.
• Excellent oral, written, and presentation skills in Swahili and English.
• Clear interpersonal communication skills.
• Ability to work effectively with project technical team on project finance and administration issues and tasks
• Must have legal authorization to work in Tanzania.

Note: this position is contingent upon donor funding. All offers are conditional upon donor approval.

PATH is dedicated to building an inclusive workforce where diversity is valued.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Location Dar es Salaam, Tanzania, United Republic of

Company Location Tanzania, Dar es Salaam

Position Type Full-Time/Regular

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Greenlight Planet Arusha, Tanzania

Job description

The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.

Key Responsibilities

Managing large amounts of inbound and outbound calls in a timely manner while following laid down procedures, guidelines, policies and “scripts”;

Resolving product or service queries in a timely manner by identifying customer needs, clarifying information, analyzing cause and expediting resolution;

Conducting product and service quality surveys with customers and recording feedback from time to time;

Generating leads for the sales team by screening callers and identifying potential sales opportunities;

Supporting the collection of payments by regularly contacting dormant and defaulting customers;

Building repeat sales and retention through strong customer relationships by focusing on the customer wants and needs;

Working with multiple sales teams and cross-functional teams seamlessly;

Must-haves

Good communication skills with fluency in both written and spoken English

Local language preferences – Swahili

Strong interpersonal skills

Maximum 2 years experience in a similar role

Basic Microsoft- Excel skills

Nice-to-haves

Bachelor’s Degree in Business-related courses – Sales, Marketing or Customer Service Managemen

Thank you for your interest in this opportunity with Greenlight Planet Tanzania ! Greenlight Planet is expanding its operations in Tanzania and will need to hire many Customer Service Executives  over the next few months. Shortlist is supporting this process by finding great candidates like you, who are a fit for the role and keeping them ready for placement in the coming months. Candidates that do well in their assessments and meet the requirements for this role will therefore be placed in a ‘Roster’ to get first priority for the interviews for this role each time Greenlight Planet is onboarding new members to their team.

This means that, should you be a fit for this role, you will hear from us within three weeks of completing your assessments, rather than the usual 7 days turn around time. You will be able to view your application status by logging in to your account, and rest assured you will still be top of mind!

Recruitment for this position is part of a very special project called the Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the Carbon Trust. If you are hired for the position, not only will you join your new company but you will also become a part of the OGTI Clean Energy Leaders’ Community. This includes mentorship, peer network support, online training and other exclusive resources, as well as follow up over the length of your contract. Apply today, begin a career in the renewable energy industry with your new company, and become a part of the OGTI Clean Energy Leaders.

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Business / Employer name JOB JUNCTION TANZANIA

Job Level Mid level Work

Type Full Time

Minimum Qualification Diploma/Bachelor

Years of Experience 1 years

Location

Dar Es Salaam

The responsibilities:

• Perform competitive analysis and identify gaps and opportunities in the marketplace for new products and services
• Strong competence in cashier  and data entry.
• Proposing business strategies and policies
• Manage consulting engagements
• Planning and coordinating the implementation of business plans and the penetration of new markets
• Working experience in telecommunication, ICT and technology sector advantageous.
• Strong experience at developing and/or managing business communication strategy in large organisations.
• Strong competence in data analysis and exploitation.
• Motivated with the ability to perform well under pressure.
• Innovative with a very good presentation skills

SALARY RANGE:

600,000/= – 900,000/=Tsh

CONTACTS:

0623872871

0743692671

0656116023

Email:[email protected]

The Tanzania National Roads Agency (TANROADS) is a Semi-Autonomous Agency under the Ministry of Works, Transport and Communications established on July 1, 2000 and is responsible for the day-to- day Management of the Tanzania Mainland’s Trunk and Regional Roads Network. Its primary functions include the Management of Maintenance and Development Works, Operations of the Network and Axle Load Control, the Implementation of Road Safety and Environmental Measures, Provision of Advice on the strategic framework, policies and Plans for the road sector.

The Regional Manager, TANROADS – TANGA is looking for suitable qualified Tanzanian applicants to fill the vacant posts at Weighbridge Stations in the Region. Therefore, interested candidates are invited to apply for the posts listed below;

WEIGHBRIDGE OPERATORS (3 POSTS)

Key qualifications for the Weighbridge Operator;

• Holder of Full Technician Certificate (FTC) or Diploma in Civil, Mechanical or Electrical Engi­neering;
• Must be Computer literate (at least Advance Certificate in Computer applications);
• Must be fluent in both written and spoken Kiswahili and English languages;
• Must be a Tanzanian Citizen;
• Not above 35 years of age

Duties and Responsibilities of the Weighbridge Operator;

• Enforces Road Traffic Axle Load Control by the use of Weighbridge scale devices;
• Enforces East African Community Vehicle Load Control, Act 2016 and its Regulations, 2017;
• Carries out activities as described in the Road Traffic (maximum Weigh of Vehicles) Regula­tions, 2001 which include the following:-
• Weighs Motor Vehicles Gross Vehicle Weight (GVW) > 3.500kg plying on our public Roads;
• Imposes road damage fees on the spot for overloaded motor vehicles;
• Measures physical dimensions of motor vehicle or any load being carried on the motor vehicle for determining compliance or non- compliance with vehicle dimension limits by the transporter for provision of relevant advice;
• Records all necessary particulars regarding the motor vehicle being weighed;
• Observes good customer care, dignity and integrity;
• Reports all matters of the respective shift to the Shift In-charge;
• Performs any other duties that may be assigned from time to time by the supervisor

MODE OF APPLICATION

All interested and qualified Tanzanians are invited to submit their Hand Written applications enclosing detailed curriculum vitae and certified copies of relevant education, professional certificates and birth certificate together with names of three referees and their contact addresses, telephone number (s) and e-mail addresses, so as to reach the addressee mentioned hereunder not later than 12th October, 2020. Applications via e-mails and fax will not be considered. Only short listed candidates will be contacted for interview.

Please, apply to:

Regional Manager,

TANROADS,

P.O. Box 5021, Gofu Juu Area,

TANGA

Tel:027 2977102

The deadline for submitting the application is October 12, 2020

The Tanzania National Roads Agency (TANROADS) is a Semi-Autonomous Agency under the Ministry of Works, Transport and Communications established on July 1, 2000 and is responsible for the day-to- day Management of the Tanzania Mainland’s Trunk and Regional Roads Network. Its primary functions include the Management of Maintenance and Development Works, Operations of the Network and Axle Load Control, the Implementation of Road Safety and Environmental Measures, Provision of Advice on the strategic framework, policies and Plans for the road sector.

The Regional Manager, TANROADS – TANGA is looking for suitable qualified Tanzanian applicants to fill the vacant posts at Weighbridge Stations in the Region. Therefore, interested candidates are invited to apply for the posts listed below;

WEIGHBRIDGE COLLECTOR (1 POST)

Key qualifications for the Weighbridge Collector;

• Holder of Ordinary Secondary Education / Advance Secondary Education with Ordinary Di­ploma in Accountancy or Equivalent
• Must be Computer literate (at least Advance Certificate in Computer applications);
• Must be fluent in both written and spoken Kiswahili and English languages;
• Must be a Tanzanian Citizen;
• Not above 35 years of age

Duties and Responsibilities of Weighbridge Collector

• Collects and banks all Weighbridge charges (fees) according to weighbridge report form;
• Seeks current USD exchange rates issued by Bank of Tanzania for case of imposing charges to be equivalent to Tanzania Shilling;
• Fills-in all records timely;
• Maintains asset register;
• Observes good customer care, dignity and integrity;
• Reports all matters to the Shift In-charge;
• Performs any other duties that may be assigned from time to time by the superior

MODE OF APPLICATION

All interested and qualified Tanzanians are invited to submit their Hand Written applications enclosing detailed curriculum vitae and certified copies of relevant education, professional certificates and birth certificate together with names of three referees and their contact addresses, telephone number (s) and e-mail addresses, so as to reach the addressee mentioned hereunder not later than 12th October, 2020. Applications via e-mails and fax will not be considered. Only short listed candidates will be contacted for interview.

Please, apply to:

Regional Manager,

TANROADS,

P.O. Box 5021, Gofu Juu Area,

TANGA

Tel:027 2977102

The deadline for submitting the application is October 12, 2020

Organization Overview

The International Development Division focuses on improving the lives and economic well-being of people in lower and middle-income countries. We command technical expertise in health, agriculture, climate change, food security and governance—as well as in international evaluation. Our multi-layered health portfolio includes policy, health promotion and disease prevention, health finance, and health systems management. In partnership with government clients and local experts, our high-quality programs in Africa, Asia, Latin America, and the Middle East are known for impact and innovation.

Project Description

SHOPS Plus in Tanzania will increase the use of priority health services through strategic expansion of private sector approaches in the health system. The main activities currently include improved capacity of the private sector to provide and supply priority health services and products, improving ownership and stewardship of total market approaches within Tanzanian institutions and improving enabling environment for private sector provision of priority health products and services.

Job Summary

The Administrative Assistant will provide the SHOPS Plus Tanzania Staff with both financial and administrative support for all activities.

Key Roles and Responsibilities

• Manage the front office desk of the office
• Purchase, store, and distribute office supplies including stationary and consumables
• Answer incoming telephone calls, take complete and accurate messages for people who are not available, and ensure they receive messages
• Liaise with building manager to ensure that any required maintenance for lighting, air conditioning and amenities is done
• Perform general clerical support for finance and program team including but not be limited to photocopying, scanning, faxing, filing, and mailing
• Manage a database of project partners and contacts
• Manage office cleaning staff and ensure that office environment is conducive
• Make logistical arrangements for project events and field activities in collaboration with technical team
• Organize all logistics for conferences and meetings both in Dar es Salaam and outside of Dar es Salaam
• Make travel arrangements for staff traveling outside of their region or for international visitors including flight bookings, arranging for ground transport and transfers
• Oversee inventory register and update with support from Finance Assistant
• Manage mobile money payments to participants in trainings and reconcile mobile money report on monthly basis
• Support project procurement processes
• Support Finance & Administration Manager and Finance Assistant to prepare monthly ROV including drafting financial cover pages, Quicken transaction entries, and uploading verification documents
• Provide additional support to execution of Finance Assistant responsibilities, as needed

Preferred Qualifications

• Bachelor’s Degree in business administration, finance, or other relevant field
• Fluency in English and at least one local language
• Proficient in relevant computer applications and databases
• Strong communication skills and ability to work in multicultural environment.
• Experience in supporting international development projects

Minimum Qualifications

Bachelor’s degree or a high school diploma (based on level) and 2-4 years of experience OR the equivalent combination of education and experience

Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce.  Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.

Disclaimer:  Abt Associates will never ask candidates for money in exchange for an offer of employment.

CLICK HERE TO APPLY

Job Family Services – NW Operations

Job Specialty Telecommunications

General purpose

To assist in managing customer projects; practice project management tasks.

Main Responsibility Area

Assists in project management tasks. Plans and manages execution of part of the project or sub project. Ensures that all project milestones are met in own responsibility area by using global processes, tools and interfaces.

Individual portfolio

Typically 1-2 years relevant experience, fully competent. Uses functionally specific knowledge.

Environment

Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognized concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.

Scope

Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Impact

Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.

Managed Services – Service Operations Specialist

Primary Location: Middle East & Africa-Tanzania, United Republic of-Tanzania, United Republic of-Dar es Salaam

Schedule: Full-time

Essential Knowledge

• OSS Administrator to provide management of OSS (Huawei, Ericsson) user accounts and the maintenance and upgrades of the OSS SW/HW and associated networks, e.g. DCN.
• End to end responsibility for the physical and logical security of the Network, OSS and Infrastructure in accordance with the Customer and NSN security policies.

Main Responsibility Areas

• Operate and Maintain OSS
• Backup procedures execute OSS upgrades with support from Vendor 3rd Level support and propose acceptance to OSS upgrades and updates
• OSS User Management
• Execute and strictly follow Security policies OSS User Management from Customer
• OSS Performance and capabilities monitoring, Configuration of OSS

Other Tasks

• Identifies and sets up levels of access to OSS for users
• Creates and removes users for all OSS applicable
• Maintains OSS user profiles and access rights
• Supports organization on user access matters
• Ensures Resolution of OSS Platform and DCN problems
• Ensures availability & performance of OSS/DCN
• Ensures maintenance of OSS/DCN servers, workstations and firewalls
• Ensures availability of OSS SW backups
• Supports development of the OSS architecture
• Network Security Monitoring
• Supports security policy administration

Key Competencies

• Huawei/Ericsson – OSS Administration
• IT
• Network Operations Understanding
• Managed Services Operations Model
• Communication
• Team work
• Key Interfaces
• Fault Management
• Configuration Management
• Customer Security of information department
• Customer Network Operations team
• Customer System Administration
• Technical Support (tier 2 and 3)

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