1. Technical Support
Provide assistance and training to staff on information systems where necessary including (but not limited to) the company’s website, ERP system, database and other systems; Provide assistance, training and troubleshooting to staff remotely; Assist in troubleshooting any end user hardware and software issues; Perform installations, repairs, and preventative maintenance on staff computers; Monitor CCTV systems ensure all cameras are working and recording and report any malicious or unauthorized practices;
Take care of biometric systems and report any problems to the service providers; Monitor antivirus and firewalls on computers and do scans regularly; Take care of employee data back-ups and ensure they are done correctly; Monitor ERP backups daily.
2. Computer Systems and Equipment Maintenance
Assist in performing system upgrades as necessary for software and hardware related components as needed; Perform light administrative duties on the internal network; Monitor backup procedures and perform occasional recoveries to ensure backup integrity; Contact vendors and service providers of IT equipment and supplies for efficient and effective office operations; Take care of all photocopy machines, ensure maintenance is done;
Take care of cash counting machines and ensure continuous maintenance is done; Maintain and update company’s website; Work with the marketing team to manage website information to ensure content, style and presentation is appropriate for web-based publishing
A University Degree in relevant field
Work Experience and Skills
Minimum experience 3 and above years of relevant experience; Advanced knowledge and understanding of current operating platforms and common business software programs; Knowledge of web design principles, or good experience and knowledge of Microsoft operating systems and Networks; Hardware maintenance and graphic design are an added advantage.
Applications: Send your CV to; firstname.lastname@example.org
Deadline: 05th September, 2020.