Jobs at Standard Chartered – Chinese Relationship Manager

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Position: Chinese Relationship Manager (Mandarin Speaking) – Commercial Banking – (1900016189)

Job: Commercial Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 16/Aug/2019
Unposting Date: 25/Aug/2019

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose

  • Grow and retain profitable CB clients
  • Provide clients with needs based solutions
  • Build trusted client relationships
  • Maintain a high level of client engagement
  • Outstanding communication and presentation skills
  • Portfolio maintenance
  • Portfolio analysis
  • Understand Client Value Proposition (CVP)

The Role Responsibilities
Relationship Management

  • Be flexible, responsive and accessible; maintain frequent but added-value contact with client
  • Build relationships with decision makers and influences within a client’s circle of influence
  • Follow up quickly on outstanding issues, updates or questions to ensure flawless execution
  • Act as an advocate for client and help them to navigate the Bank
  • Obtain feedback from client and seek to exceed their expectations
  • Able to drive CVP in a strategic level related to certain business segment.


  • Provide expert guidance to the team on targeting market prospects
  • Align profitability goals with client needs by negotiating terms as a package with the group
  • Shape client base segmentation and business development strategy
  • Provide expert guidance to the team on holding a client pitch

Risk & Compliance

    • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the bank
    • Understand and implement the Bank’s procedures to independently assess and recommend strategies for and credit exposures to clients
    • Formulate and lead in building bank’s short term and long term credit risk strategies at unit / country level
    • Ensure that staff only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework

Credit Risk – Core

  • Perform with confidence credit and accounting analysis techniques, including cashflow analysis, ratio analysis and sources of revenue for a client
  • Apply knowledge of working knowledge of internal credit and regulatory policies, procedures, guidelines and products etc, in managing client and portfolio level credit risks
  • Follow the Bank’s procedures to complete risk assessment and recommend strategies for and credit exposures to clients with a moderate risk profile
  • Ability to identify opportunities in offering the appropriate product to the client from the bank’s product suite keeping in view the customer risk profile and credit facility needs.
  • Monitor for early warning signs of changing risk environment which may impact client and breaches in approval terms and condition. The candidate should be in a position to understand and propose necessary actions which work together the best interests of the bank.
  • Respond quickly to all internal or regulatory requirements or policy changes

Our Ideal Candidate

  • Business or accounting related degree.
  • MBA/ACA preferred.
  • Minimum 7 years experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
  • Sound understanding of corporate treasury products, trade finance products, Retail Clients products.
  • Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
  • A good understanding of the general, economic, political and business environment of the region.
  • Excellent communication (written and verbal) and negotiation skills.
  • High quality experience in a credit management position with proven ability to manage a team.
  • Apply now to join the Bank for those with big career ambitions.


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