Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.
Job Description
People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Business Management: Manage the levels of performance and service standards that need to be achieved by
translating the Business Unit’s strategy into achievable objectives and contracting
these through the Performance Development process for the team. | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
empowering climate within the team, sharing knowledge, experience, best practice and
providing constructive feedback as required. | Customer Experience: To provide service excellence and achieve customer satisfaction
Qualifications
Bachelors Degree and Professional Qualifications – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets all of the requirements), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment at junior management level, Leading people – Team level (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)
