1. Public Relations Manager
Role purpose:
Responsible for managing communications and working as the author for various audiences that effectively describe and promote the organization and its products and services.
To entrench this leadership and to bring our brand closer to our customers Vodacom is focused on connecting its brand values with the values and aspirations of its customers, business partners, employees on how we provide reliable network, our products and services and how we involve ourselves in the community.
The PR Manager has responsibility for external communications activities that enhance awareness of the company and strengthen its position in the market, build upon established brand and cultivate company culture to connect with Tanzanians through regular communication
Key accountabilities and decision ownership
Prepare information for media kits, distribution of press releases to media house and ensure releases appear in advertising media as per plan.
Establish and maintain effective working relationships with media houses
Work closely with the PR agency to ensure that they delivery is in line with VTL strategy to meet company’s goals.
Plan, develop and direct public relations programs that build and sustain favorable public image for VTL.
Ensure there is PR plan for every campaign launches.
Must have technical/professional qualifications:
Degree in at least one of the following: Mass Communication, Public Relations & Advertising
Strong communication skills
Core competencies, knowledge and experience
Passion for the role: Exhibit enthusiasm and a can-do attitude about work and deliverables
Ability to enable/execute deep media connection through high-touch/visibility dynamic research methods (ethnography, documentary, diaries, roundtables, one-on-ones
Excellent written, verbal and interpersonal communication skills
Ability to brief, create and share dynamic information that bring life to key learning
Demonstrated ability to be both strategic and hands-on.
A good command of the Kiswahili and English language
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2. Key Account Manager – VGE
Key accountabilities and decision ownership
Responsible for the in country acquisition of 1–4 Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers
Works collaboratively to provide direction on the service relationship for nominated accounts.
Ensure appropriate inputs to decisions on new propositions, product mix and services satisfactions to customers
Core competencies, knowledge and experience
Excellent analytical and logical reasoning skills translated from consumer insights
Excellent communication skills
Strong stakeholder management skills
Ability to anticipate customer, competitor and market dynamics
Strong customer service and customer satisfaction ethos. Delivering results.
Must have technical/professional qualifications:
3+ years’ experience industry or functional experience.
Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
Strong analytical skills and business acumen.
Build and maintain relationship with key stakeholders in the value chain.
Telecommunications experience would be advantageous.
Project knowledge and experience would be advantageous.
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