SPECIALIST: SALARIED LOANS.
DEPARTMENT: CREDIT REPORTING TO: PRODUCT MANAGER: SALARIED LOANS
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Receive all prepared upload/deduction sheet from branch credit officers and Salaried Backed Loans sales team for review, compilation and submitting to responsible employer for uploading them in Lawson system;
• Collecting the submitted upload/deduction sheet from employer and sort out the successful and the unsuccessful ones;
• Receive and managing detailed repayment files from the treasury;
• Tracking the upload sheet amount and sort out any irregularity;
• Maintaining upload/deduction track sheet register by doing regular checks on daily basis;
• Share detailed feedback to zonal loan supervisor, branch credit officers and recovery team for further actions;
• Initiate and propose recovery measures that has to be taken for the unpaid installments;
• liaise between TWB and Lawson teams in all government institutions;
• Daily follow up of arrears report and immediately preparation of returns to employers for deductions;
• Preparing Classification of Loans report and internal credit reports on timely basis;
• Following up death/burial certificate for diseased customer from employer or family member, initiating insurance claim form and advise Branch Manager to request freezing of interests;
• Perform any other duties as may be assigned by the Head of Department
DEPARTMENT: INNOVATION AND OPERATIONS REPORTING TO: MANAGER, OPERATIONS
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Ensure all MB branches and service centers comply with the banks policies and procedures through surprise visits and also regular testing and assessments;
• Update and maintain the Branch Operations Risk Registers on a monthly basis, to cover the principal risks;
• Use of internal control checklist(ICC) to assess credit, cash and customer operation effectiveness;
• Work with Branch and Service Center Managers to develop corrective action items for adverse or improvement findings and agreed target closure terms and timelines;
• Keep and maintain a tracker-register of all issues captured in the scope of the Branch Operations space and follow up with
• Respective Branch Management to ensure that actions and timelines will be met. Escalate overdue items to the Head of Operations and IT;
• Compile a risk-control assessment report showing test results, outstanding actions and issues for the Head of Operations and
• IT on quarterly basis and present the content of the report to the operations Committee;
• Checking on compliance of branches to the approved pre- disbursement terms and conditions;
• Identify potentials for credit multi practices that results in booking ghost loans and general credit fraud at our branches and business center;
• Perform any other duties as may be assigned by the Manager, Operations.
JOB TITLE: PRODUCT SPECIALIST: BANCASSURANCE
DEPARTMENT: CREDIT REPORTING TO: HEAD OF CREDIT
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Design tailored insurance products for women.
• Review the existing customer products with an aim of improving the product propositions by embedding insurance products:
• Ensure the development of insurance agency policies and Manual and thereafter initiate regular review in line with the annual plans and with the changing business climate;
• Systematic plan and implement the rollout of insurance agency business to all branches in line with the annual plans;
• Ensure that there is adequate insurance cover for all customers mortgaged properties/collaterals covering loans and overdrafts, on a daily basis;
• Ensure that The Insurance Agency business of the bank is marketed/promoted aggressively in order to attract customers, in line with the annual plans;
• Ensure that premiums are collected and remitted to the Brokers within time of the day in which cover under the policy incepted or the date on which the policy is renewable or in which an endorsement was made, as stipulated in the Insurance Regulations;
• Vigorous follow up of claims of the bank and customers lodged, through our Brokers, with insurers and ensure that they are promptly paid by the insurance company;
• Supervise work of all staff within the Insurance Department;
• Perform any other duties as may be assigned by Head of Department
JOB TITLE: PRODUCT SPECIALIST: LEASING FINANCING
DEPARTMENT: CONSUMER AND BUSINESS BANKING REPORTING TO: PRODUCT MANAGER: ASSET FINANCING
As part of women empowerment through industrialization the role will aim at enabling women in informal sector to access more and better production machinery and/or equipment to improve turnover and eventually turnover. For example enable smallholders to acquire irrigation facilities, agricultural machines and small to medium agro processing facilities through lease finance for increasing agricultural production.
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Conduct market research and explore potential machine and equipment to support women in small business;
• Handle leasing administration works of all related leasing matters, including preparation of offer, leasing agreement and monthly payments;
• Assist Management to handle all leasing, sale & purchase transactions and scrutinize relevant legal document and familiar with related procedures;
• Prepare reports, presentations and transaction approval papers;
• Manage and ensure the service and deliverables in compliance with the Bank in-house guidelines and policies.
• Perform any other duties as may be assigned by Product Manager
JOB TITLE: CREDIT ADMINISTRATOR
DEPARTMENT: CREDIT REPORTING TO: HEAD OF CREDIT
Responsible for managing and ensuring credit files are kept in order and secured. The role enhances smooth administration of credit including updated registry of credit.
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Preparation of bank credit reports and Custodian of all Bank Collaterals;
• Keep and maintain a clean & well-arranged collateral custody room;
• Proper control of the collateral custody room keys;
• Receive & issue securities to authorized persons i.e. clients who have finished the loans (after verifying in the system),
• When the security is needed by management/auditor/branch level for official use;
• Preparation of end-month provision report;
• Register any security issued or received and the reason for such order in the register book. Make follow up to any security issued out for official use;
• Crosscheck whether the loan conditions have been fulfilled before disbursement of the loan;
• Confirm the availability of the loan security, and Mortgage of securities;
• Review loan & Guarantee application;
• Perform any relevant duties as may be assigned by the supervisor.
JOB TITLE: MANAGER, HUMAN CAPITAL
DEPARTMENT: FINANCE AND ADMINISTRATION REPORTS TO.: HEAD OF FINANCE AND ADMINISTRATION
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Develop appropriate human resource/administration policies and procedures and ensure their effective implementation;
• Prepare budget in area of influence, obtain approval and control expenditure within budget;
• Monitor the compensation and benefits trends in the market to ensure bank’s benefits are fair and consistent and advice management accordingly;
• Prepare recruitment plans, coordinate the recruitment, induction, placement and overall manpower planning for the bank;
• Coordinate the performance management system of the bank and ensure its implementation by all business units;
• Guide management and staff on all matters relating to industrial employee relations;
• Coordinate the capacity building strategies for the bank and monitor bank’s training programs;
• Manage the Employee Wellness Program (EWP) including medical programmes of the bank’s employees and their dependents;
• Prepare Monthly, Quarterly and Annual Human Resources Reports;
• Review work performance of staff in the directorate including their development and welfare in line with the bank’s policies and objectives;
• Perform any other duties as may be assigned by the Head of Department.
DEPARTMENT: CONSUMER AND BUSINESS BANKING REPORTS TO: PRODUCT MANAGER – SALARY BACKED LOAN
CONTRACT: ON COMMISSION BASIS
Represents the frontline sales and service force in the field acting on behalf of TWB. The position entirely focused on customer acquisition by selling of salary backed loans and deposit mobilization
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
JOB TITLE: DIGITAL AND CONSUMER INSIGHT OFFICER
DEPARTMENT: CONSUMER AND BUSINESS BANKING REPORTING TO: HEAD OF CONSUMER AND BUSINESS BANKING
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
The soft skills required for this job include proven ability to interact and influence multiple sales channels, excellent communication skills, passionate about working with community-based projects and flexibility to work out of non-bank hours as need may arise.
• Organize and attend marketing activities and events to raise the Bank’s Brand Awareness;
• Plan advertising and promotional campaigns for products and services on a variety of media (Social, Print, etc.);
• Manage online marketing end communications activities of the Bank’s Products and Services;
• Ensure the content across in websites page, Facebook, Instagram is well-written, and utilized effectively to meet the Banks Marketing Strategy;
• Prepare Content for the publication of marketing and oversee distribution;
• Conduct market research to identify opportunities by listening, collect feedback from consumers and provide recommendations forbusiness growth;
• Ensure the Bank’s website pages and digital content (including Video) always is updated and appropriate;
• Market the Bank by creating awareness on the products and services offered and promote cross selling by tacking all marketing and sales data, Maintain sales performance statistics and prepare reports for management usage;
• Oversees the creative development of promotional materials, website content’,’ advertisements, and other marketing-related projects; .
• Work closely with various media buyers, advertising agencies, printers, and other services to help our marketing projects come to achievement;
• Perform any other relevant duties as may be assigned by the Recovery Manager.
JOB TITLE: RECOVERY OFFICER
DEPARTMENT: CREDIT MANAGEMENT REPORTING TO: RECOVERY MANAGER
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Update the list of recovery case/accounts every after quarterly loan classification or wherever the loan deteriorates. Applies to both list of classified and charge off loan;
• Review and prepare recovery appraisal reports and recovery strategy reports for every cases on daily basis;
• Oversee the implementation of approved recovery strategies by the Recovery Manager;
• Recover through sale of assets or securities;
• Visit and follow-up defaulters to sensitize, encourage and pursue them to pay their Debts;
• Review and prepare recovery appraisal and recovery strategy for negotiated loans for Management approval;
• Verify fully paid accounts and bid prices and recommend for the discharge of mortgage securities for fully repaid loan and transfer of sold properties respectively;
• Follow- up execution of court cases and decrees;
• Manage and control of debt collection agents of the bank, i.e. Valuers, Auctioneers, Debt Collectors;
• Create and maintain a list of sold or foreclosed properties of defaulters of the Bank;
• Perform any other relevant duties as may be assigned by the Recovery Manager.
JOB TITLE: MANAGER RISK MANAGEMENT AND COMPLIANCE
DEPARTMENT: RISK MANAGEMENT AND COMPLIANCE REPORTING TO: MANAGING DIRECTOR
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Develop the Enterprise Risk Management Policy for the Bank;
• Guiding Integration of Enterprise Risk Management with other organizational planning and management activities;
• Liaise with Departmental Heads in ensuring completion of quality departmental risk registers;
• Identify training needs for Risk Management and oversee development of enterprise risk competence and awareness across the company;
• Evaluate the adequacy of the Bank’s internal control framework in addressing risks and accomplishing the bank’s goals and objectives;
• Work with Board Audit, Risk and Compliance Committee in ensuring the identification and prioritization of risk and reporting of the same;
• Proactively identify emerging risks and report to the relevant stakeholders;
• Develop Risk Management system and train departmental risk champions
• Test the effectiveness of cascading Risk Management approach to business decision making;
• Attend Board Audit, Risk and Compliance Committee meetings;
• Perform any other duties as may be assigned by the Managing Director.
JOB TITLE: HEAD OF INTERNAL AUDIT
DEPARTMENT:AUDIT REPORTING TO: BOARD AUDIT, RISK, AND COMPLIANCE COMMITTEE AND TO THE MANAGING DIRECTOR
Responsible for auditing Head Office departments and branches and preparations of Audit Report for the Board of Directors in accordance to the Bank’s Procedures and Policies as well as Good Corporate Governance.
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the Soft skills are based on attitudes and related competencies.
• Carry out audit of Head Office departments and branches as per the audit plan.
• Prepare quarterly audit report for submission to Board of
• Directors and to External Auditors upon request.
• Examine and report on the institution’s internal controls for better management of the resources.
• Efficient administration of the Internal Audit department.
• Appraises staff performance in the Internal Audit department.
• Formulates and recommends long term and short term plans of the Audit Department.
• Prepares work programmers for the Audit Department for submission to the Audit Committee of the Board of Directors for Approval;
• Examine and assess adequacy of risk management systems of the institution and report to the relevant authority;
• Perform independent system risk assessment of the bank;
• Perform any other duties as may be assigned by the Board of Directors and/or the Managing Director.
JOB TITLE: FINANCIAL ANALYST
DEPARTMENT: FINANCE & TREASURY REPORTING TO: HEAD OF FINANCE &TREASURY
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
• Track expenses and revenues vs. budget and reforecast and analyze fluctuations.
• Prepare, review and distribute monthly management reports;
• Prepare quarterly opera mg reports;
• Manage the general ledger with focus on risk management in particular the accounts payables;
• Prepare financial reports with reliable conclusions that management can use to implement more effective operational strategies:
• Forecast» models for revenue changes and expenditure increases/decreases.
• Evaluate profit and cost efficiencies in various areas of the organization as needed;
• Develop, maintain and distribute financial models as needed;
• Perform any other duties as may be assigned and/or assigned by the Head of the Department and/or Managing Director.
Managing Director,
Tanzania Women’s Bank Plc,
Karimjee Jivanjee Building 1st Floor,
Opposite Old Post DART Bus stop,
P.O. Box 72604,
Dar es Salaam.

