Restaurant Manager

Duma Works is recruiting a Restaurant Manager for one of our clients, a leading luxury beach hotel in Zanzibar.

JOB SUMMARY
Supervises all operational aspects of the main restaurant including the development and performance management of staff, optimizing profits and increasing sales. Supervises all operational issues and ensuring the resort’s Standard Operating Procedures are met and value is added to the F&B objectives.

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RESPONSIBILITIES
•     Able to perform all P.O.S duties, including opening and closing procedures.
•     To utilize up-selling and suggestive selling techniques to enhance the outlet’s financial   performance.
•     Ensure high level of guests’ satisfaction
•     Maintain all restaurant equipment and records and ensure compliance to all standards.
•     Make recommendations for price and menu changes that will enhance profitability.
•     Undertake assigned additional duties where required. These should be completed prior to   the opening or after the closing of the restaurant.
•     Ensure all restaurant staff attend scheduled training programs.
•     Communicate new procedures to the department in a timely manner, ensuring they have     been understood when instructed by Management.
•     Perform all duties and responsibilities in a timely and efficient manner in accordance with   established company policies and procedures to achieve overall objectives of this position.
•     Understand and strictly adhere to the Resort’s Employee rules and regulations.
•     Perform any other duties as assigned to him/her by management.

Qualifications
•    5 years’ experience in restaurant operations, 2 years being in a supervisory position.
•    Excellent knowledge of eZee System
•    Well-organized, detail-oriented and able to multi-task.
•     Must have effective problem solving/decision making abilities.
•     Must have excellent verbal and written English communication skills.
•     Restaurant management experience is an absolute requirement
•     Skilled in creating analyzing and understanding reports.
•     Must be a Tanzanian national.

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Apply
Send your Cover Letter and detailed CV to [email protected] marking the subject as “3137”, Your Full name & Phone number e.g. 3137 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: Friday, 24 November 2017

CLICK HERE ON HOW TO WRITE COVER LETTER AND PERFECT CV

Email:  [email protected]

Location
Kinondoni, Mikocheni Dar Es Salaam

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The Enserve Customer Relation Representative is responsible for attending customer queries, incidents and offer satisfactory resolution to Devergy customers within Tanzania. This position involves courteously communicating with customers by telephone, sms broadcast, letter and face to face in order to understand customer complaints, and issues. The incumbent must strive to find satisfactory closure when addressing customer issues, and educating them on available Devergy products/appliances and services. A High communication skill is necessary especially when dealing with negative incidents and unsatisfied customers. This position requires the incumbent to be able to gather customer feedback in details on Devergy services, customer complaints and introduce strategies and action plans to improve long-term relation with customers and the community that we service.

SALES EXECUTIVE DEALER SUPPORT

JOB PURPOSE
Administrate information of service to distributors and sales areas.

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CORE RESPONSIBILITIES
•    Generate official report of daily sales.
•    Elaborate report of inventory.
•    Solve problems about kits and cards.
•    Report on movements of inventory for sales.
•    Maintain Prepaid customers data base up dated.
•    Provide data of sales of distributors.
•    Plan kits

sales and ask for its preparation.
•    Provide data for sale from supervisors and free agents.
•    Suggest sales quotes.
•    Provide support to elaborate sales area budget.
•    Generate charge of cards report by radio-base.
•    Generate selling in and selling out report.
•    Report new entry customers.
•    Receive and report signal problems.
•    Block lost or stolen reported Prepaid cards.
•    Act as backup for assigned position
•    Be available on mobile phone 24 hours

QUALIFICATION AND EXPERIENCE
Bachelor or Master degree in Business Administration, B-Com, Engineering or related field

CORE COMPETENCIES
•    Exceptional service and results orientation.
•    Superior analytical, evaluative, and problem-solving abilities.
•    Ability to work under pressure and time constraints
•    Excellent self-organization and self-direction in performance of tasks, including time management skills
•    Ability to manage priorities

This position is open to people:
Local

APPLY ONLINE THROUGH

TO APPLY CLICK HERE

CLICK HERE ON HOW TO WRITE COVER LETTER AND PERFECT CV

ACCOUNTS EXECUTIVE – INVETORY

JOB PURPOSE
Analyzing  dealers accounts to ensure posting is done on daily basis, all differences are cleared on time and ensure smooth flow of cash.

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CORE RESPONSIBILITIES

Dealers Sales processing
•    Ensure that, ALL orders are timely processed and released.
•    Ensure that we have relevant documentations before orders are invoiced and dispatched.
•    Ensuring that, all posting of sales in the accounting system is automated and in case of manual posting we should take it
up with the service delivery.
Dealer’s ageing preparation and review
•    Ensuring that all the sales and receipts are posted before extracting the ageing report.
•    Performing proper allocation of the settlements
•    Follow up of the disputed invoices and delayed payments with Dealers and territory Managers in case of credit sales.
•    Provision for bad debts as per policy.
VAT reports preparations
•    Preparing output VAT reconciliations before 20th of the following month
•    .Preparing Dealer’s Input VAT report and ensure that we have all the invoices before we do order dispatch.
Internal Controls Compliance
•    Ensuring effective executions of controls around sales process as per ICE
•    Putting in place supplementary controls as you may find necessary to ensure proper end to end sales process
QUALIFICATIONS
•    Bachelor’s Degree in Finance, Accounting, business, related field or equivalent experience required
•    Have or in process of acquiring professional qualification (ACCA, CPA, CIMA or equivalent).
•    Masters is an added advantage.
MINIMUM EXPERIENCE
•    3+yrs work experience in the field of Accounting
•    Strong working knowledge of financial systems and the ability to extract/apply information for business advantage
•    Proven experience with Excel / MS Office
CORE COMPETENCIES
•    Excellent communication and interpersonal skills to a wide range of stakeholders,  both internal and
external
•    Confident self-starter with positive attitude
•    Ability to multi-task and consistently meet deadlines Problem solver who works well independently
This position is open to people:
Local
APPLY  ONLINE THROUGH

TO APPLY CLICK HERE

CLICK HERE ON HOW TO WRITE COVER LETTER AND PERFECT CV