Organization Overview

The International Development Division focuses on improving the lives and economic well-being of people in lower and middle-income countries. We command technical expertise in health, agriculture, climate change, food security and governance—as well as in international evaluation. Our multi-layered health portfolio includes policy, health promotion and disease prevention, health finance, and health systems management. In partnership with government clients and local experts, our high-quality programs in Africa, Asia, Latin America, and the Middle East are known for impact and innovation.

Job Summary

Abt Associates is seeking a qualified Deputy Chief of Party (DCOP) for the anticipated USAID/Tanzania Public Sector Systems Strengthening Plus (PS3+). This project is expected to institutionalize Government of Tanzania (GOT) public systems that are responsive to citizens’ needs for quality services at the local level, particularly for underserved populations. PS3+ will include three objectives/results areas: 1. Improved evidence-based, inclusive planning and management at local levels; 2. Strengthened local governance to promote citizen engagement and social accountability; and 3. Increased efficiency in the collection and use of financial resources.

This will be a large, complex and integrated project involving all systems functions, levels of government, and public services, prioritizing health, nutrition, social welfare, education and agriculture. The project Deputy Chief of Party (DCOP) will serve as a member of the senior management team tasked with building GOT ownership of project achievements and ensuring the completion of milestones and deliverables along Tanzania’s Journey to Self-Reliance.

Key Roles and Responsibilities

• Support the COP in overall technical management and oversight of the PS3+ activity.
• Provide substantive involvement regarding development of technical management and oversight for the accomplishment of the objectives of the PS3+ activity. Work closely with the COP and senior technical team in the development of work plans and activity timelines. S/he will ideally bring significant experience in a key project area, serving as technical lead for that area if appropriate.
• Support reporting, update and implementation of the technical strategies, identifying technical assistance needs, and mobilizing required technical resources and staff. This includes assuming primary responsibility for overseeing the timely production of quality deliverables to USAID, such as quarterly and annual reports, work plans, budgets, technical reports, and publications. The DCOP will work with the project technical teams, M&E Team Lead, Finance and Operations Director, and Regional/LGA Director to meet these deliverables according to work plans and timelines. S/he will also serve as field-based Project Quality Assurance (PQA) manager, coordinating quality reviews with relevant project staff and the US-based Technical Program Manager (TPM).
• Responsible for harmonizing the three objectives of the PS3+ activity specifically ensuring effective complementary and efficient implementation of PS3+s’ three objectives.
• Provide technical guidance and create opportunities for institutional strengthening and capacity development for in management and leadership especially for local staff.
• Coordinate and interface with partners, donors and clients on the technical components of PS3+. Assume primary responsibility for managing the work and monitoring the performance of international and local subcontractors, working with regional and technical staff to ensure that all activities and outputs are technically sound and appropriate.
• In the absence of the COP, on a temporary basis, the DCOP will assume responsibilities for coordinating contract management and implementation tasks, liaises with USAID/Tanzania and responds to technical matters.
• The DCOP for Technical Development will reside in Tanzania for the duration of the Contract.
• Work with the Finance and Operations Director on budget preparation, processes, and management in conjunction with the relevant program managers, including the development and review of relevant standard costs and scales for the program as technical compliance with USAID rules and regulations
• Work with the COP and Finance and Administration Director to ensure compliance with applicable policies, procedures, rules, and regulations. Provide expert advice and timely guidance/analysis on USAID rules and regulations, applicable contract clauses, etc.
• The DCOP will collaborate with the project Communications Lead and the project Technical Director to ensure high visibility of project accomplishments in and beyond Tanzania. S/he will oversee the preparation of PS3 staff for client meetings and the rehearsal of presentations to government and other stakeholders. S/he may also lead or support the COP and other project staff in efforts to engage donors, government officials, and other stakeholders in policy discussions.

Preferred Qualifications

• A Master’s degree in the field of management, and/or international development with at least 10 years’ experience, or a Bachelor’s degree with at least 15 years’ experience in international development.
• At least 10 years international experience in development, managing, overseeing, or evaluating public health programs of similar size and complexity.
• Proven ability to create and maintain effective working relations with senior Government personnel (particularly in Tanzania), international organizations, NGO partners, host country governments, and U.S. Government Agencies.
• Technical expertise in at least two of the following areas: citizen Engagement, public sector systems strengthening, local governance, and public financial management
• Expertise in effective institution strengthening, citizen engagement, and partnership building with government at local level.
• Excellent oral and written communication skills, including the capacity to prepare and deliver formal presentations in English.
• Computer literacy (MS Word, MS Excel).
• Strong English writing and speaking skills.
• Strong communication skills, both interpersonal and written.
• Working experience in developing countries; experience in Tanzania preferred.

Minimum Qualifications

• (15+) years of experience and a master degree OR the equivalent combination of education and experience. This experience would include 1-5 years of management experience.
• Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce.  Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.

Disclaimer:  Abt Associates will never ask candidates for money in exchange for an offer of employment.

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Job Location: Tanzania

Company Name: Chemonics International

Job Description:

Chemonics International Inc. seeks multiple technical experts for the anticipated five-year, USAID-funded Natural Resources Management Activity in Tanzania. The objective of the Activity is to address key threats to habitat connectivity and to the long-term persistence of biodiversity by implementing a series of interventions that: 1) increase private sector engagement, 2) build the capacity of the public sector and civil society, and 3) strengthen the policy and regulatory frameworks. Together, these interventions are designed to enhance government and civil capacity for biodiversity conversation and natural resources management.

Chemonics International, a leading international development organization based in Washington, D.C., is looking for candidates who share our passion for making a difference in the lives of people around the world. We encourage applications from individuals who have technical experience on environmental and/or conservation programs in the following areas:

Natural Resource Management
Protected Area Management
Wildlife Management
Sustainable Livelihoods
Private Sector Engagement
Institutional Capacity Building
Policy and Governance
Gender Empowerment
Youth Engagement

Qualification Required & Experience:

Advanced degree in relevant discipline
Minimum 5 years’ experience supporting USAID-funded environmental and/or conservation programs, preferably in Tanzania or in similar contexts in Sub-Saharan Africa
Fluency in English; knowledge of Swahili desirable

How to Apply: 

Interested applicants should submit their CV and the contact information for three professional references to this link: httpsss://bit.ly/3a5N9Fp. Interviews will be conducted on a rolling basis. No telephone inquiries, please. Finalists will be contacted.

Chemonics is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors. To learn more about Chemonics, please visit www.chemonics.com.

Closing Date: 3/31/20

There are no salary details at this time.

Thank you very much for your time and consideration!

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as well as from the then Rhodesia and Nyasaland in central and southern Africa, which now consist of Malawi, Zambia and Zimbabwe. Later in 1963, university colleges were formed in Nairobi and Dar es Salaam as constituent colleges of the then University of East Africa that had been established during the era of independence of the four countries (Uganda, Kenya, Zanzibar and Tanganyika). Makerere College was the third constituent college of the University of East Africa.

In 1970, the University of East Africa was dissolved and the University of Dar es Salaam, Makerere University and the University of Nairobi were established as separate national universities for Tanzania, Uganda and Kenya respectively. In the same year, due to the need to maintain collaboration between these universities the Inter-University Committee (IUC) was established under the auspices of the first EAC. The role of IUC was to facilitate contact and cooperation among the three universities (University of Dar es Salaam, Makerere University and University of Nairobi).

IUC was hosted in Kampala, Uganda. In 1977, the former EAC collapsed and the support that IUC was receiving from the Partner States declined. However, IUC continued to coordinate cooperation between the three universities albeit with resource constraints that severely limited its functions.

Read full details in attached PDF file below:

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Job Summary
The Monitoring and Evaluation Officer will be responsible for implementing and coordinating the project monitoring and evaluation activities and working closely with implementing partners to ensure their capacity and compliance.

Job Description

Reports to (position): Country Manager

JOB RESPONSIBILITIES:

Develop country office MEAL processes, methodologies and tools for planning, monitoring, evaluation, accountability and learning in line with Medical Teams policies and standards
Monitor implementation of systems, processes and tools ensuring quality and consistency in MEAL collection and reporting
Monitor, analyze and summarize data collected from project activities
Prepare data for processing by organizing information and checking for any inaccuracies
Compile project monitoring data into internal and external reports reflecting activity indicators to guide management decision making, provide accountability to beneficiaries and stakeholders, share learning and demonstrate impact
Provide feedback to project managers on progress towards program indicators and MEAL activities
Assist program managers in organizing M&E reports related to the program/projects activities to be submitted to donors
Develop systematic approaches that support identifying, capturing, sharing, applying and creating knowledge and documenting how change is happening within programs and making knowledge accessible and usable at local, country office and global level
Support and organize collection of success stories, case studies and photos of activities for knowledge management
Coordinate and support project learning events
Develop and support efforts and activities toward accountability and to international standards guiding humanitarian assistance
Contribute to the establishment of an effective complaints, accountability and response mechanism to enhance feedback, trust and confidence with beneficiaries
Provide mentor-ship and supportive supervision for MEAL activities and best practices to Medical Teams and partner staff
Document methodologies and procedures used in the compilation and analysis of data as well as data sources, limitations of estimates and guidelines for their use
In close collaboration with Medical Teams International partners, systematically collect staff input and recommendations regarding project benchmarks and indicators by equating with UN agencies or SPHERE standards
Contribute to the development of program logical frameworks, proposals and reports
Produce a comprehensive M&E plan for the program and conduct regular monitoring of progress toward that plan
Review the project indicators, including agreed targets and time-frames for achieving them, and provide trend analysis
Assist partners in preparing project status reports including but not limited to weekly, monthly, quarterly and annual reports
Conduct data quality assessments & data audits to ensure that the collected data is accurate and maintains the integrity of the project
Conduct beneficiary interviews, focus group discussion, and quality improvement verification visits to the project sites as required by the program
Maintain a filing system for all M&E activities, reports and analyses in hard and soft copies, including backups
Ensure accountability mechanisms are integrated into country strategies, program design, and monitoring and evaluation systems
Collaborates with Medical Teams Headquarters staff for data sharing, reporting, and quality improvement
Ensure the safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, and Child & Vulnerable Adult protection policies and sexual harassment policies
Other duties as assigned

EDUCATION, LICENSES, & CERTIFICATIONS:

Bachelor’s Degree in Public Health, Demography, Statistics, Social Sciences or related field or equivalent experience required
Certificate in monitoring and evaluation preferred

EXPERIENCE: At least 3 years of experience with monitoring and evaluation systems in a humanitarian or development context required

KNOWLEDGE, SKILLS & ABILITIES:

KNOWLEDGE:

Sound theoretical knowledge and demonstrated skills of monitoring and evaluation systems including quantitative and qualitative data
Knowledge of project cycle management
Knowledge of SPHERE standards
Familiarity with humanitarian and development projects, monitoring and evaluation requirements
Knowledge of quantitative and qualitative survey methods
Knowledge of mHealth and digital data collection systems

SKILLS:

Strong computer literacy skills in word processing, spreadsheets, data analysis and presentations
Strong attention to detail and report writing skills
Fluency in English and Swahili, spoken and written
Excellent communication and writing skills
Strong interpersonal skills
Skilled in HMIS data management and development of project monitoring systems
Training and mentoring project staff

ABILITIES:

Ability to travel to project locations regularly
Ability to work under pressure, managing a varied workload
Ability to consistently communicate professionally and effectively with all constituents
Ability to present technical information in lay terminology

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Tools and Equipment Used

Requires frequent use of personal computer, including word processing, database programs; calculator, telephone, copy machine and fax machine.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is required to walk; climb stairs; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, and arms.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderately quiet.
The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position. Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

Mode of application:

Eligible Applicants are required to complete and submit;

1. Interested applicants who meet the criteria should email their Application letter and CV ONLY saved as your name (Surname FirstName) in PDF or Word ONLY with subject as “Monitoring & Evaluation Officer- Kibondo, kigoma ” including 3 work related referees to [email protected]

2. Indicate your Salary expectation/ current or previous salary/Notice Period; at the bottom of your CV

3. INDICATE CLEARLY IN THE SUBJECT LINE: Monitoring & Evaluation Officer- Kigoma

Deadline: 31st March 2020

Posting Country:  Tanzania, United Republic of
Full Time / Part Time:  Full Time
Contract Type:  Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

Role purpose:
To develop fit-for-purpose predictive and affordability models, execute and analyse our markets to determine the most effective way to increase customer base whilst minimizing customers at risk of churning, increase customer acquisition, conversion and retention; cross selling and upselling, customer behaviour segmentation, analyse customer feedback from call centre, social network analysis. Increase of M-Pesa product penetration, customer engagement, increase M-Pesa ARPU and sharing insights.

Key accountabilities 

• Use an agile approach to determine the best use of data to develop predictive models and perform analysis in line with business requirements (e.g. customer churn; customer acquisition and retention; cross selling and upselling; customer behaviour segmentation; analyse customer feedback from call centre, social network analysis; etc.)
•  Develop data processes to mine value from a variety of data sources that include high-volume, transactional-level data.
• Provide analytical support to various other business teams.
• Collaborate with reporting team, business development team, product engineers, and CBU where necessary to facilitate data analysis.

Core competencies, knowledge and experience

• Domain knowledge and passionate about the mobile money business, curious about data.
• A mixture of multidisciplinary skills ranging from an intersection of computer science, mathematics, statistics, communication and business.
• Experience in mining and extracting valuable information from large data sets.
• Experience in mobile money data analytics and reporting.
• Machine learning and statistical modelling (supervised and unsupervised learning)

Technical / professional qualifications: 

• A degree in Mathematics, Statistics, Computer science, Data science or similar.
• Programming and Database: Python, r, SQL and NoSQL, Oracle;
• Advanced excel.

Skills
Business Partnering
Business Acumen
Strategy and Vision
Data Driven Decision Making
Expert Communication
Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.

We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career.

The Customer Service Representative 5 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Manage client inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Provide clients with transactional and inquiry activity scorecards and host review calls with clients related to productivity and usage of self-service tools
• Inform customer about problems (system failures, market issues) and provide regular resolution updates
• Escalate customer feedback, processing delays and errors appropriately
• Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
• Ensure adherence to all departmental standards and maintain control environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-4 years of relevant experience
• Experience in customer service and/or finance
• Proficient in Microsoft Office
• Proven critical thinking and crisis management skills used to problem solve and make decisions
• Consistently provide attention to detail to ensure accuracy
• Consistently demonstrate clear and concise written and verbal communication
• Consistently deliver high-quality customer service with focus on building client relationship and achieving results

Education:

High school diploma or equivalent
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Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – TZ

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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