Job Opportunity at KCB Bank Tanzania Limited, Bank Officer – Teller
Bank Officer – Teller
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
- To offer quality cash services
- To ensure that customer account and instruments details are correctly captured
- Ensure that cheques presented are correctly captured
- Ensure that the names of the payee tallies with the name of the account and the beneficiary account on the deposit slip
- Ensure that cheques are properly drawn in all respects
- Ensure that the payee number is correctly indicated on the reverse of all cheque deposits
- Ensure that the deposit slips and the corresponding cheques have crossing stamp.
Daily Responsibilities
- To receive and post cash deposits, cheque deposits and money orders
- To make cash payments against authorized instruments.
- To issue cheque-on-selves against covers
- To give cash change
- To ensure that cash held in the till is adequate
- Lodge excess cash/currency in the strong room
- Ensure that cash held in the till at the end of business day tallies with the user’s cash analysis report
- Compile and submit cash returns in respect of own general ledger accounts.
Requirements:
- University degree or its equivalent
- Professional qualification (CPB, CPA, ACCA) is an added advantage.
- Fresh Graduate, one-year experience is an added advantage
How to Apply:
Please visit our Recruitment Portal below and submit your application.
Job Opportunity at KCB Bank Tanzania Limited – Retail Banker
Retail Banker
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
- Increased business propositions that include deposits, asset to individual customers and small and medium enterprises.
- Growth and maintenance of the current business banking portfolio.
- Reinforce Branch Sales Strategy.
- Improve Customer satisfaction and Customer Retention.
- Achieve budgeted business for Business Banking and Personal Banking within the Branch.
Daily Responsibilities:
- Appraise customer proposals and make recommendations
- Build customer relationships through call visits
- Prepare customer profiles for cross selling opportunities
p>Requirements:
- Bachelor Degree from any recognized institution
- Professional Qualifications (CPB, CPA, ACCA) is Essential
- Master’s Degree in Business studies is an added advantage
- Minimum five years of experience in Banking with at least two years in Sales/Sales Manager
How to Apply:
Please visit our Recruitment Portal below and submit your application.
Job Opportunity at KCB Bank Tanzania Limited – Agency Banking Sales Executive
Agency Banking Sales Executive
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
- Facilitating first-contact meetings with potential KCB bank wakala
- Searching, assessing, accepting and processing prospect agents’ applications to become KCB bank wakala (Recruitment).
- Conduct first time (activations) and routine trainings to approved agents to ensure agents/agent users are able to provide KCB bank wakala agency banking services
- Submitting to the agent on time all tools of trade which are provided by the bank immediately after agent’s approval
- Ensure agents premises are branded (both internally and externally) properly by approved bank standards to ensure visibility by both existing and prospect bank customers.
- Monitoring agent activities, ensure compliance to bank’s agent policies and procedures and conduct periodic visits to their business places/premises (Relationship Management).
- Growth of agent turnover as per the agreed target
- Manage agent relationships and ensure agents complaints/disputes are sorted on time.
- Activation of dormant agents.
- Supporting agents in customer acquisition.
Daily Responsibilities:
New Business Development 50%.
- Recruit new quality business within the allocated market.
- Proactively create and develop business relationships with agents.
- Build close working relationships with Branch staff, SME and Corporate team to create business opportunities.
- Implement activities to deliver value added products and services at the agent location.
- Fully understand the workings of agent banking, operations and risk strategy.
Customer contact (40%)
- Customer contact involves discussions and negotiations with customers on business and operational issues
- The role holder is responsible for managing and responding to customer requirements
- Establish, build and maintain ongoing relationships with customers to develop, sustain and protect agent business.
- Develop a deep understanding of the needs and requirements of customers’ businesses
- Make sound commercial judgments in order to retain and fully develop customer base
- Provide evidence of customer demand to influence new products / enhancements / solutions
Planning and research (10%)
- Responsible for developing a personal sales plan to achieve targeted objectives and goals
- Personal time management of day to day activities to maximize return on resources
- Keeping fully updated on customer activities as reported in the media and via internal Group sources
- Maintain and understand the business environment in which the customer operates
- Constantly update knowledge on all products and services offered by KCB.
Requirements:
- Bachelor degree in Banking/Finance or equivalent from any recognized institution
- Master’s Degree in Business Administration is an added advantage
- Professional Qualifications: Agency banking and card background is an added advantage
- At least 1 year banking experience!
How to Apply:
Please visit our Recruitment Portal below and submit your application.
Job Opportunity at KCB Bank Tanzania Limited – Facilities OfficeR
Facilities Officer
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
- Provide excellent customer service to internal and external customers by responding to all enquiries, incident reports and requests related to the bank’s facilities for fulfilment as per SLA and policy.
- Stores management (Maintaining store records, receiving goods, inspection of goods, Sorting, Packing, Issuing, control and stock taking)
- Supervise delivery of service and goods, stock replenishment/resupply such as vehicles refuelling, delivery of fuel for generators, drinking water and other goods, corrective and preventive maintenance works for equipment and premises.
- Ensure compliance to OSHA guidelines and other regulations related to workplace hygiene and safety standards.
- Maintain and continuously update the asset register to track warranty, asset life cycle and whole life costs
- Control cost associated with maintenance and repair of the bank’s facilities.
- Ensure availability of office utilities and consumables such as electricity, water, office supplies and groceries.
- Receive stationery orders from branches and head office departments and supervise issuance, shipment and creation of requisitions for items that are not in stock.
- Monitor contractor performance, recommending contract modifications when necessary.
- Perform basic maintenance on premises to ensure hygiene and proper physical conditions.
Requirements:
Bachelor degree in facilities management/property management/ Estate management/Procurement and supplies/ Materials management/ business related studies
Work experience will be considered as an added advantage.
How to Apply:
Please visit our Recruitment Portal below and submit your application.