{"id":7766,"date":"2018-08-06T00:59:41","date_gmt":"2018-08-05T21:59:41","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=7766"},"modified":"2018-08-06T01:09:51","modified_gmt":"2018-08-05T22:09:51","slug":"job-vacancies-at-nmb-bank-tanzania-bank-officers-several-positions-august-2018","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/job-vacancies-at-nmb-bank-tanzania-bank-officers-several-positions-august-2018\/","title":{"rendered":"Job Vacancies at NMB Bank Tanzania, Bank Officers (Several Positions)-August 2018"},"content":{"rendered":"<p><b>Job Title:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Bank Officers (Several Positions)<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Location:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Central Zone, Dar Zone, Eastern Zone, Highland Zone, Lake Zone,\u00a0\u00a0<\/b><\/p>\n<p><b>Northern Zone, Southern Zone, Western Zone.<\/b><\/p>\n<p><strong>ALL JOBS APPLY ONLINE<\/strong><br \/>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- linkAD.2 --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3390598296\" data-ad-format=\"link\"><\/ins><br \/>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p><b>Job Purpose:<\/b><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0To provide outstanding customer experience to NMB customers and prospective customers.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0To ensure customer satisfaction is met at all times through giving professional advice on NMB\u2019s products and services<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0To provide quick and friendly service in responding to customer enquiries and complaints so as to maximize customer satisfaction.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Main Responsibilities:<\/b><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Attending day to day banking enquiries from customers on the range of products and services<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Engaging, knowing and addressing customers\u2019 needs<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Providing banking services to NMB customers in an efficient and friendly manner like telling and enquiry services<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Reporting suspicious transactions and activities as per the policies and procedures<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Understanding customer needs and expectations and selling appropriate product and services<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Supporting customers in filling KYC forms when opening Accounts<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Responding to customer complaints in a timely manner and ensure they are given feedback on the resolution to their satisfaction<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Cross selling of Bank products to existing customers inside and outside banking hall<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Managing the TAT in issuing ATM card, Cheque books, and customer statements.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Upselling and cross selling of bank\u2019s products<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Planning and documenting customer visits and action oriented after visit call reports<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Ensuring optimal banking hall utilization through keeping it organized, clean and displaying of marketing materials and signage, signboard and queue logistics<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Participate in bring new business leads to the Branch as per the assigned targets<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Maximize customer satisfaction by giving advisory services to customers on their life cycle needs<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Maintaining professionalism and business acumen in dealing with customers.<\/p>\n<p>&nbsp;<\/p>\n<p><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block; text-align: center;\" data-ad-layout=\"in-article\" data-ad-format=\"fluid\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3464335665\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p><b>Knowledge, and Skills required:<\/b><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Business awareness<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Understanding of bank\u2019s products and services<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Customer service oriented knowledge<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Accuracy\/attention to details<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Standard computer skills,<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Interpersonal skills<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0presentation and communication skills<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Sales skills<\/p>\n<p>&nbsp;<\/p>\n<p><b>Qualifications and Experience:<\/b><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Degree or equivalent, or\u00a0Diploma<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work experience not a requirement for degree holders &amp; equivalent<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0At least 2 years of work experience is required for Diploma holders<\/p>\n<p>&nbsp;<\/p>\n<p><b>PS: Applicants must indicate the specific zone of preference when applying.<\/b><\/p>\n<p><strong>ALL APPLY JOBS ONLINE<\/strong><br \/>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- linkAD.2 --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3390598296\" data-ad-format=\"link\"><\/ins><br \/>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"httpsss:\/\/www.nmbbank.co.tz\/careers\/opening\/124\" rel=\"nofollow noopener\" target=\"_blank\">CLICK HERE TO APPLY<\/a><\/strong><\/p>\n<p><strong>Deadline:<\/strong>2018-08-11<\/p>\n<p><a href=\"httpsss:\/\/chat.whatsapp.com\/4tp0j7jmDbC1gp4H6OQC5z\" rel=\"nofollow noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-7304\" src=\"httpss:\/\/www.unistoretz.com\/magazine\/wp-content\/uploads\/2018\/07\/joinwhatsapp-300x70.png\" alt=\"\" width=\"300\" height=\"70\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Bank Officers (Several Positions) &nbsp; Location:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Central Zone, Dar Zone, Eastern Zone, Highland Zone, Lake Zone,\u00a0\u00a0 Northern Zone, Southern Zone, Western Zone. ALL JOBS APPLY ONLINE Job Purpose: \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0To provide outstanding customer experience to NMB customers and prospective customers. \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0To ensure customer satisfaction is met at all times through giving professional advice on NMB\u2019s products [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-7766","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/7766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=7766"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/7766\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=7766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=7766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=7766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}