{"id":6194,"date":"2018-04-26T15:56:02","date_gmt":"2018-04-26T12:56:02","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=6194"},"modified":"2018-04-26T15:56:02","modified_gmt":"2018-04-26T12:56:02","slug":"job-opportunity-at-workforce-management-and-consultancy-receptionist","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/job-opportunity-at-workforce-management-and-consultancy-receptionist\/","title":{"rendered":"Job Opportunity at Workforce Management and Consultancy, Receptionist"},"content":{"rendered":"<p>Job Description<\/p>\n<p><b>Job title: Receptionist<\/b><br \/>\nLocation: Tanzania<br \/>\nIndustry: Airline<br \/>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- linkAD.2 --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3390598296\" data-ad-format=\"link\"><\/ins><br \/>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>Role Purpose<br \/>\nTo provide comprehensive switchboard services and reception services in response to business needs, while adhering to all laid down safety and security standards.<br \/>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- linkAD.2 --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3390598296\" data-ad-format=\"link\"><\/ins><br \/>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>Key Accountability\/Responsibilities<\/p>\n<ul>\n<li>Handle calls and attend to customers for efficient and effective office operations\/functions<\/li>\n<li>Proper handover at switchboard and the reception ensuring that the incoming staff is well briefed updated to ensure continuity.<\/li>\n<li>Receive visitors at the company headquarters and guide them promptly and accurately with security standards to avoid security lapses<\/li>\n<li>Answering\/responding to customer inquiries on delayed, cancellation and arrival of flights to improve customer satisfaction and reduce cases of complains<\/li>\n<li>Ensure that all calls are answered by the second ring and all calls made to company network at least 95% of them are attended to, then direct them as required in order to achieve efficiency<\/li>\n<li>Send out daily reports on private calls made by staff for charging purposes<\/li>\n<li>Product knowledge is a must by keeping yourself up to date with all developments within company network and all over the world, hence ensuring awareness<\/li>\n<li>Identify inaccessible extensions, links and faulty lines and report to engineers for repai<\/li>\n<li>Knowledge and Compliance with relevant security procedures to minimize security threats\/risks and enhance safety<\/li>\n<li>Any other official duties as may be assigned by the controlling officer.<\/li>\n<\/ul>\n<p><b>Academic qualifications<\/b><\/p>\n<p>Essential<\/p>\n<ul>\n<li>High School Certificate<\/li>\n<li>Diploma in telephone operation and receptionist<\/li>\n<\/ul>\n<p><b>Work Experience &amp;Skills<\/b><\/p>\n<p>Essential<\/p>\n<ul>\n<li>Minimum of 2 years experience in document management systems<\/li>\n<li>Minimum of 2 years experience in Telephone operator<\/li>\n<li>IT and communication skills<\/li>\n<li>High proficiency in Ms Office packages<\/li>\n<\/ul>\n<p><b><br \/>\n<\/b><b>Key Performance Indicators<\/b><\/p>\n<ul>\n<li>Quality Customer Service<\/li>\n<li>Timely and Accurate Reports<\/li>\n<li>Treating all incoming and outgoing faxes with urgency.<\/li>\n<li>Attending to calls professionally<\/li>\n<li>On Time Performance<\/li>\n<\/ul>\n<p>MODE OF APPLICATION<br \/>\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- linkAD.2 --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"3390598296\" data-ad-format=\"link\"><\/ins><br \/>\n<script>\n(adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>Applications: Send your CV to;<b>\u00a0info@workforceconsult.com<\/b><\/p>\n<p>Deadline: 30th April 2018<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Job title: Receptionist Location: Tanzania Industry: Airline Role Purpose To provide comprehensive switchboard services and reception services in response to business needs, while adhering to all laid down safety and security standards. Key Accountability\/Responsibilities Handle calls and attend to customers for efficient and effective office operations\/functions Proper handover at switchboard and the reception [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-6194","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/6194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=6194"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/6194\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=6194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=6194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=6194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}