{"id":22680,"date":"2022-06-02T19:06:45","date_gmt":"2022-06-02T16:06:45","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=22680"},"modified":"2022-06-02T19:06:45","modified_gmt":"2022-06-02T16:06:45","slug":"job-opportunity-at-wwf-receptionist","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/job-opportunity-at-wwf-receptionist\/","title":{"rendered":"Job Opportunity at WWF &#8211; Receptionist"},"content":{"rendered":"<p><b>Receptionist\u00a0\u00a0<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Reports to:\u00a0<\/b>\u00a0Operations Manager<\/p>\n<p><b>Duty Station:\u00a0<\/b>\u00a0Dar es Salaam<\/p>\n<p><b><br \/>\nSupervises:<\/b>\u00a0 None<\/p>\n<p><b>Scope of work:<\/b><\/p>\n<p>The \u2018Receptionist\u2019 will be responsible for receiving and transfer \/direct all the in-coming calls as appropriate. Receive and attend walking-in visitors including organizing appointments and meetings. Receive and communicate to respective staff members the incoming mails and faxes. S\/he will also maintain record of all relevant official contacts\/mailing list and establish a data base that would facilitate a quick and easy access to addresses, phone numbers and office locations. The position requires a person who is respectful and charming, highly disciplined, flexible and a quick learner, well organized, and always prioritizing interest of the organization.\u00a0 She\/he will also support different projects in organizing conference and meetings and coordinates logisticts in those meetings.<\/p>\n<p><b>Specific Duties:<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Answer telephone and direct calls to relevant destinations in the office and outside the office<\/li>\n<li>Take and relay messages to relevant staff and provide information to callers<\/li>\n<li>Organize and manage the Country Office Front Desk including receiving visitors, determine their business and direct them to the relevant offices<\/li>\n<li>Organize appointments for Senior Officers as appropriate<\/li>\n<li>Keep track of the office phone use, prepare monthly summary reports and advice on telephone bill charges<\/li>\n<li>Ensure effective functioning of office telephone lines<\/li>\n<li>Ensure posts \/mails are collected from the Post Office;<\/li>\n<li>Receive, date stamp and review all incoming mails and faxes and distribute to the appropriate staff with correspondences recorded in appropriate log books<\/li>\n<li>Maintain proper record\/contact list of staff database and of key stakeholders, partners and WWF Offices globally for quick access<\/li>\n<li>Regularly, keep track of senior staff movements and maintain staff movement schedule, a record of key visits and official events to facilitate better plans for appointments, meetings, and field visits as may be appropriate.<\/li>\n<li>Support staff in flight booking through WWF Air travel agents and preparation of air travel LPO<\/li>\n<li>Receive air travel invoices and reconcile with LPO\u2019s and submit to Finance office for payment process.<\/li>\n<li>Deal with queries from the public and customers and monitor visitor access and maintain security awareness<\/li>\n<li>Manages internal conference and meeting room bookings<\/li>\n<li>Monitor movements and maintain reception and conference room assets<\/li>\n<li>Ensures the Reception area is clean and arranged in manner that represents office environment.<\/li>\n<li>Identifies and aligns with the core values of the WWF organization: Courage, Integrity, Respect and Collaboration<\/li>\n<li>Undertake any other responsibilities as may be assigned by the supervisor.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Working Relationships:<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Internal: Interacts regularly with field office staff, TCO Management and WWF \u2013 International and the Network.<\/li>\n<li>External: Interacts frequently with TCO Partners and Stakeholders, Consultants, local merchants and suppliers, service providers e.g. TTCL, curriers, relevant institutional partners, and others.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Required Qualification<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>At least an Advanced Diploma in Business Administration\/ Public relations coupled with Customer Care skills and\/or Office management training;<\/li>\n<li>Minimum of three years relevant work experience with proven skills in managing telephone operations \/switch board for a large\/busy organization.<\/li>\n<li>Experience in working with international agencies and a variety of partners\/customers;<\/li>\n<li>Computer literate.<\/li>\n<li>Excellent communication skills both written and oral English and Kiswahili are indispensable;<\/li>\n<li>Interest in working with an Environmental Management Organization.<\/li>\n<li>Should be flexible, articulate and ability to work with minimal supervision<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Required skills and Competency<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>The position requires a person who is respectful and charming, highly disciplined, flexible and a quick learner, well organized, and always prioritizing interest of the organization.<\/li>\n<li>Self-discipline, morally and professionally irreproachable is essential qualities of an employee.<\/li>\n<li>Able to develop good customer relations by listening to and understanding the customer needs and providing the right solutions.<\/li>\n<li>Presentable and respectable personality<\/li>\n<li>Able to listen carefully, ask relevant questions, organize and deliver the right information, speak clearly and confidently using appropriate language.<\/li>\n<li>Able to successfully interact with diverse individuals.<\/li>\n<li>Verbal and written communication skills<\/li>\n<li>Professional personal presentation<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>MODE OF APPLICATION<\/b><\/p>\n<p>Applications must include a complete Cover Letter &amp; CV with full contact details of three referees and should be addressed to the People &amp; Culture Manager, via email to: hresources@wwftz.org by 13 June 2022 at 4:30 pm. Only the shortlisted candidates will be contacted.<\/p>\n<p>Female applicants are strongly encouraged to apply. WWF is an equal opportunity employer and committed to having a diverse workforce<\/p>\n<p>WWF has a principle of zero-tolerance to fraud and corruption (including kickbacks), if you encounter such incident, report by sending an email to<b>\u00a0fcci@wwftz.org<\/b><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Receptionist\u00a0\u00a0 &nbsp; Reports to:\u00a0\u00a0Operations Manager Duty Station:\u00a0\u00a0Dar es Salaam Supervises:\u00a0 None Scope of work: The \u2018Receptionist\u2019 will be responsible for receiving and transfer \/direct all the in-coming calls as appropriate. Receive and attend walking-in visitors including organizing appointments and meetings. Receive and communicate to respective staff members the incoming mails and faxes. S\/he will also [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":22681,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-22680","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/22680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=22680"}],"version-history":[{"count":1,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/22680\/revisions"}],"predecessor-version":[{"id":22682,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/22680\/revisions\/22682"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media\/22681"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=22680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=22680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=22680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}