{"id":13601,"date":"2019-12-27T11:43:28","date_gmt":"2019-12-27T08:43:28","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=13601"},"modified":"2019-12-27T11:43:28","modified_gmt":"2019-12-27T08:43:28","slug":"job-opportunity-at-standard-chartered-head-sales-retail-banking","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/job-opportunity-at-standard-chartered-head-sales-retail-banking\/","title":{"rendered":"Job Opportunity at Standard Chartered, Head Sales &#8211; Retail Banking"},"content":{"rendered":"<p>Position: <b>Head, Sales &#8211; Retail Banking<\/b> &#8211; (1900031167)<\/p>\n<p>Job: Retail Banking<br \/>\nPrimary Location: Africa &amp; Middle East-Tanzania-Dar es Salaam<br \/>\nSchedule: Full-time<br \/>\nEmployee Status: Permanent<br \/>\nPosting Date: 13\/Dec\/2019<br \/>\nUnposting Date: 01\/Jan\/2020<br \/>\n<b><br \/>\n<\/b> <b>About Standard Chartered<\/b><br \/>\nWe are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.<br \/>\nTo us, good performance is about much more than turning a profit. It&#8217;s about showing how you embody our valued behaviours &#8211; do the right thing, better together and never settle &#8211; as well as our brand promise, Here for good.<\/p>\n<p>We&#8217;re committed to promoting equality in the workplace and creating an inclusive and flexible culture &#8211; one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.<\/p>\n<p><b>The Role Responsibilities<\/b><\/p>\n<ul>\n<li>Maximize sales performance to achieve given revenue targets (Team) through liability products [Current \/Savings Accounts, wealth management products and asset related products (secured, unsecured)<\/li>\n<li>Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts<\/li>\n<li>Participate actively in branch sales planning to generate action plans for meeting targets<\/li>\n<li>He\/She is aware of bank\u2019s Mis-selling &amp; Sales Policies and ensure adherence all the times.<\/li>\n<li>Ensure high level of customer service in the Team. Manage difficult customer situations<\/li>\n<li>Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections<\/li>\n<li>Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs<\/li>\n<li>Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized\/ overridden by appropriate authorities<\/li>\n<li>Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints<\/li>\n<li>Monitor customer satisfaction survey ratings, net promoter score or any other survey\/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service<\/li>\n<li>Take responsibility for general reconciliation and control activities<\/li>\n<li>Find ways to improve operational efficiency and control costs to meet cost budgets<\/li>\n<li>Be multi-skilled to handle all kinds of transactions and services in the bank<\/li>\n<li>Manage growth and attrition of the base, facilitate customer up-streaming. Improve product per customer<\/li>\n<li>Ensure he\/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC\/CDD\/EDD &amp; Money laundering prevention. He\/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.<\/li>\n<li>Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance<\/li>\n<li>Responsible for health and safety for all. As part of the Health and Safety guidelines you should:<\/li>\n<li>Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace;<\/li>\n<li>Ensure that your actions do not put others at risk; Work in a healthy and safe manner;<\/li>\n<li>Encourage others to work in a healthy and safe manner;<\/li>\n<li>Report all accidents and incidents and bring to the attention of the management any hazard in the workplace<\/li>\n<\/ul>\n<p>Apply now to join the Bank for those with big career ambitions.<br \/>\nTo view information on our benefits including our flexible working please visit our career pages.<\/p>\n<p><b><a href=\"httpsss:\/\/scb.taleo.net\/careersection\/ex\/jobdetail.ftl?job=1900031167&amp;lang=en\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">TO APPLY CLICK HERE!<\/a><\/b><\/p>\n<p><b>Warning:<\/b> Never Pay To Get A Job. Legitimate companies dont ask for money.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Position: Head, Sales &#8211; Retail Banking &#8211; (1900031167) Job: Retail Banking Primary Location: Africa &amp; Middle East-Tanzania-Dar es Salaam Schedule: Full-time Employee Status: Permanent Posting Date: 13\/Dec\/2019 Unposting Date: 01\/Jan\/2020 About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[42,592,262,1657,1438],"class_list":{"0":"post-13601","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs","7":"tag-ajira","8":"tag-ajira-tanzania","9":"tag-jobs-in-tanzania","10":"tag-nafasi-za-ajira","11":"tag-nafasi-za-kazi"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/13601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=13601"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/13601\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=13601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=13601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=13601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}