{"id":13262,"date":"2019-11-29T14:04:32","date_gmt":"2019-11-29T11:04:32","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=13262"},"modified":"2019-11-29T14:04:32","modified_gmt":"2019-11-29T11:04:32","slug":"62-jobs-opportunities-tanesco-customer-service-care-representatives","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/62-jobs-opportunities-tanesco-customer-service-care-representatives\/","title":{"rendered":"62 Jobs Opportunities -TANESCO, Customer Service\/Care Representatives"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019-CreativeAD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"8884173138\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><br \/>\n<b>CUSTOMER SERVICE\/ CARE REPRESENTATIVE\u00a0<\/b>\u2013 62 POSTS<\/p>\n<p>Employer: TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO)<br \/>\nDate Published: 2018-11-27<br \/>\nApplication Deadline: 2019-12-11<\/p>\n<p><b>JOB SUMMARY:<\/b><\/p>\n<p>JOB PURPOSE: To respond to customer inquiries\/complaints and ensure customers receive efficient and satisfactory services in the Region and District levels.<\/p>\n<p><b>DUTIES AND RESPONSIBILITIES:<\/b><\/p>\n<p>i.Receive calls from customers and relay information to the recipient staff clearly, timely and perfectly;<\/p>\n<p>ii.Handle Customer queries and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution;<\/p>\n<p>iii.Register all customer complaints in the special register and TANESCO\u2019S Service Delivery Management System (SDM); and<\/p>\n<p>iv.Proper recording of time used to restore\/repair\/respond to customer complains\/breakdowns.<\/p>\n<p>&nbsp;<\/p>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019 Links AD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"9648899391\" data-ad-format=\"link\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><br \/>\n<b>QUALIFICATION AND EXPERIENCE:<\/b><\/p>\n<ul>\n<li>Diploma either in Marketing, Public Relations or Business Administration (majoring in Marketing or Public Relations) from registered and recognized Institution;<\/li>\n<li>Computer knowledge is compulsory; and<\/li>\n<li>Relevant working experience of one (1) year in a reputable organization.<\/li>\n<\/ul>\n<p><b>REMUNERATION:<\/b>\u00a0Salary Scale TANESCO SARALY SCALE<\/p>\n<p><b><a href=\"httpss:\/\/portal.ajira.go.tz\/index.php\/advert\/display_advert\/2720\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">CLICK HERE TO APPLY<\/a><\/b><\/p>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-format=\"autorelaxed\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"1770409377\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; CUSTOMER SERVICE\/ CARE REPRESENTATIVE\u00a0\u2013 62 POSTS Employer: TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO) Date Published: 2018-11-27 Application Deadline: 2019-12-11 JOB SUMMARY: JOB PURPOSE: To respond to customer inquiries\/complaints and ensure customers receive efficient and satisfactory services in the Region and District levels. DUTIES AND RESPONSIBILITIES: i.Receive calls from customers and relay information to the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-13262","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/13262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=13262"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/13262\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=13262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=13262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=13262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}