{"id":12965,"date":"2019-11-04T05:19:41","date_gmt":"2019-11-04T02:19:41","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=12965"},"modified":"2019-11-04T05:38:41","modified_gmt":"2019-11-04T02:38:41","slug":"jobs-at-yara-international-customer-service-manager","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/jobs-at-yara-international-customer-service-manager\/","title":{"rendered":"Jobs at Yara International, Customer Service Manager"},"content":{"rendered":"<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019-CreativeAD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"8884173138\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>Job Title:\u00a0<b>Customer Service Manager<\/b><br \/>\nDate posted: Nov 1, 2019<br \/>\nLocation: Dar Es Salaam, TZ<br \/>\nJob Function: Customer Service<br \/>\nJob Type: Permanent<br \/>\nJob Requisition ID: 2270<\/p>\n<p><b>About the Unit<\/b><br \/>\nYara&#8217;s knowledge, products and solutions grow farmers&#8217;, distributors&#8217; and industrial customers&#8217; business profitably and responsibly, while protecting the earth&#8217;s resources, food and environment.<br \/>\nOur fertilizers, crop nutrition programs and technologies increase yields, improve product quality and reduce the environmental impact of agricultural practices. We foster a culture that promotes the safety of our employees, contractors and societies.<\/p>\n<p><b>Responsibilities<\/b><br \/>\nManage daily operations in the customer service department<br \/>\nImplement strategic plans to improve customer service and company\u2019s revenue.<br \/>\nBuild and maintain relationships with key customers of Yara Tanzania, ensure customer satisfaction with Yara product and services<br \/>\nTake ownership, actively promote and manage the process of continuous improvement in Customer Service standards<br \/>\nCreate effective customer service procedures, policies, and standards in liaison with the CFO.<br \/>\nEnsure all the Local Purchase Orders (LPO) from customers are aligned with the LPO Legitimate Policy.<br \/>\nEnsure timely submission of the quarterly survey on customer service to the CFO.<br \/>\nLead, develop and motivate performance of the Customer Service team.<\/p>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019 Links AD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"9648899391\" data-ad-format=\"link\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p><b>Profile<\/b><br \/>\nBachelors degree in business related studies<br \/>\nA minimum of 5 years of supervisory work experience in a business oriented customer service department<br \/>\nExperince in leading a productive customer service team<br \/>\nKnowledge and skills in microsoft office applications and ERP system applications<\/p>\n<p><b>Additional Information<\/b><br \/>\nGood interpersonal skills<br \/>\nStrong analytical skills and result-oriented<br \/>\nExcellent verbal and written communication skill<br \/>\nApply no later than: 14th November 2019<\/p>\n<h2><strong><a href=\"httpsss:\/\/jobs.yara.com\/job\/Dar-Es-Salaam-Customer-Service-Manager\/565818401\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">CLICK HERE TO APPLY ONLINE<\/a><\/strong><\/h2>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-format=\"autorelaxed\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"1770409377\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title:\u00a0Customer Service Manager Date posted: Nov 1, 2019 Location: Dar Es Salaam, TZ Job Function: Customer Service Job Type: Permanent Job Requisition ID: 2270 About the Unit Yara&#8217;s knowledge, products and solutions grow farmers&#8217;, distributors&#8217; and industrial customers&#8217; business profitably and responsibly, while protecting the earth&#8217;s resources, food and environment. Our fertilizers, crop nutrition [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-12965","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/12965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=12965"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/12965\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=12965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=12965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=12965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}