{"id":12914,"date":"2019-10-29T10:37:58","date_gmt":"2019-10-29T07:37:58","guid":{"rendered":"https:\/\/www.unistoretz.com\/magazine\/?p=12914"},"modified":"2019-10-29T10:37:58","modified_gmt":"2019-10-29T07:37:58","slug":"new-jobs-at-vodacom-administrator-m-pesa-agents","status":"publish","type":"post","link":"https:\/\/www.unistoretz.com\/magazine\/new-jobs-at-vodacom-administrator-m-pesa-agents\/","title":{"rendered":"New Jobs at  Vodacom, Administrator: M-PESA Agents"},"content":{"rendered":"<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019-CreativeAD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"8884173138\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p>&nbsp;<\/p>\n<p><b>Administrator:\u00a0M-PESA Agents<\/b>\u00a0\u2013 MPESAN<\/p>\n<p><b>JOB PURPOSE<\/b><\/p>\n<p>The M-PESA Agent Administrator will be responsible to assist the M-PESA support Managers deliver against M-PESA revenue targets through effective management of the M-PESA agent network.<br \/>\n<b><br \/>\n<\/b><b>KEY ACCOUNTABILITIES<\/b><\/p>\n<ul>\n<li>Daily M-PESA agent network support including agent contract processing, stock management, float monitoring, fraud activity monitoring, PoS allocation, agent communications and training<\/li>\n<li>Assist M-PESA support Managers on identifying &amp; troubleshooting poorly performing M-PESA outlets.<\/li>\n<li>Maintain M-PESA agent Database. Ensure agent information is constantly updated and communicated to other relevant departments and stakeholders<\/li>\n<li>Attend to all M-PESA agent and customer queries and where necessary escalate to relevant departments through remedy and follow up on solutions and respond to enquirers. Attend to all remedy tickets in agreeable time frame<\/li>\n<li>Assist in Reporting weekly\/ monthly\/ quarterly &amp; annual operational and management reports on agent productivity &amp; completed ongoing and planned activities.<\/li>\n<li>Maintains M-PESA\u00a0 \u00a0Starter packs\/blisters status and reporting.<\/li>\n<li>Attend walk-in customers logged queries through help desk and escalate to respective departments<\/li>\n<li>Preparing daily, weekly, &amp; Monthly reports on Mpesa, Merchant Activity<\/li>\n<li>Training Preparation, approval and Communication to stakeholders Eg HOR\u2019s, TM\u2019s TDR Companies.<\/li>\n<li>M-Pesa Agents Support &amp; Escalations<\/li>\n<li>M-pesa Agent Creations.<\/li>\n<\/ul>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<!-- 2019 Links AD --><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"9648899391\" data-ad-format=\"link\" data-full-width-responsive=\"true\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><br \/>\na) E-mail feedback<\/p>\n<p>b) Receipt and preparation of NEW acquisitions request<\/p>\n<p>-Reactivation; replacement of recycled Tills<\/p>\n<p>\u2013 Change of Store ownership<\/p>\n<p>c)Preparation &amp; Log\u00a0 in for creation<\/p>\n<p>d)Daily updates on creation status for HOR\/TM\u2019s<\/p>\n<p>e)Starter pack labeling<\/p>\n<p>f)Compile Created file\/Tills and Dispatch<\/p>\n<p><b>\u00a0QUALIFICATIONS<\/b><br \/>\n<b><br \/>\n<\/b>Degree in Business Administration or equivalent qualification.<br \/>\nComputer skills training at an intermediate level (excel, word and power point are essential)<br \/>\nGood understanding of financial principles, understands financial ratios, can interpret standard financial statements.<br \/>\nJob Type : Full-time<br \/>\nEmployment Type : Permanent<br \/>\nClosing Date : 01-Nov-19, 11:59:00 PM<\/p>\n<p><b><a href=\"httpsss:\/\/vodafone.taleo.net\/careersection\/2a\/jobdetail.ftl?job=MPESAN&amp;lang=en\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">CLICK HERE TO APPLY<\/a><\/b><\/p>\n<p><script async src=\"httpsss:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-format=\"autorelaxed\" data-ad-client=\"ca-pub-4564014896468666\" data-ad-slot=\"1770409377\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Administrator:\u00a0M-PESA Agents\u00a0\u2013 MPESAN JOB PURPOSE The M-PESA Agent Administrator will be responsible to assist the M-PESA support Managers deliver against M-PESA revenue targets through effective management of the M-PESA agent network. KEY ACCOUNTABILITIES Daily M-PESA agent network support including agent contract processing, stock management, float monitoring, fraud activity monitoring, PoS allocation, agent communications and [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":{"0":"post-12914","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tzjobs"},"_links":{"self":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/12914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/comments?post=12914"}],"version-history":[{"count":0,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/posts\/12914\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/media?parent=12914"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/categories?post=12914"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unistoretz.com\/magazine\/wp-json\/wp\/v2\/tags?post=12914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}